Customer Service Representative - London, United Kingdom - Channel Partners Limited

Channel Partners Limited

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

We are currently seeking a Customer Service Representative to join our team.

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.

This is a great opportunity for someone who is fluent in English has excellent communication skills, and enjoys working in a fast-paced environment.

Responsibilities:

Communicate with customers via various face to face channels to provide assistance and resolve inquiries
Analyze customer needs and recommend appropriate products or services
Upsell additional products or services to enhance the customer experience
Perform data entry tasks accurately and efficiently
Maintain a high level of professionalism and adhere to phone etiquette guidelines
Handle customer complaints or concerns with empathy and patience
Collaborate with other team members to ensure customer satisfaction

Requirements:

Excellent communication skills, both verbal and written
Strong analytical skills to understand customer needs and provide appropriate solutions
Ability to multitask and prioritize tasks effectively in a fastpaced environment
Proficient in data entry with a high level of accuracy

Job Types:
Full-time, Permanent

Pay:
From £25,880.84 per year

Benefits: