Training Coordinator - Esher, United Kingdom - Bywater

Description

Bywater is a well-established, independently owned training and consultancy provider in Esher, Surrey, delivering our services to businesses of all sizes and industries across the UK.

We are ambitious and growing, and now seek an additional Training Coordinator to help with a broad range of administrative, customer service and project-based activities.

We are not orientated around tight job specifications and have the flexibility to adapt this challenging and rewarding role to the talents you have.

As such, we are open to considering anyone with the right attitude and attributes described below.

A sample of the key duties and responsibilities of our Training Team are:

• processing training course bookings using our CRM and issuing course literature, Joining Instructions and invoices accordingly

- liaising with training venues and hotels to confirm and cancel events, organise delegate accommodation and any other delegate requests as required
- ordering training materials and printing in-house when necessary, ensuring these arrive in plenty of time before each course starts
- ensuring payments are received for each booking prior to each course
- producing website content such as articles, FAQs and course descriptions
- attending training courses to gain a better understanding of our products and customer requirements
- maintaining accurate and well-presented marketing literature and training materials, including course PowerPoint presentations
- supporting the development of tutors, ensuring Peer Reviews take place annually and assisting in the development of their technical knowledge and course delivery skills by sourcing and arranging appropriate training
- reviewing and responding to feedback from delegates and tutors

In terms of attributes, our ideal person will:

• have strong administrative skills with a good eye for detail and accuracy

- be methodical and able to stay calm under pressure
- be comfortable with change and taking opportunities when they arise
- be computer savvy, always looking for the better way to do things and to be more effective
- have a great telephone manner and excellent communication skills
- not be afraid of talking to people and be tenacious in following up opportunities
- be ambitious and goal focussed
- be a team player and willing to help others
- have experience with Microsoft Office suite, including PowerPoint
- have a background in event management, project management or a varied administration role in a professional services environment

Once up to speed there will be the flexibility to split your working time between the office in Esher and working from home.

This is a fantastic opportunity for the right person to make a real contribution to our future success and to be more than just an employee of a business.

Job Types:
Full-time, Permanent


Salary:
£30,000.00-£40,000.00 per year


Schedule:

• Monday to Friday

Supplemental pay types:

• Yearly bonus

Work Location:
One location