Operational Coordinator - Colchester, United Kingdom - East Suffolk and North Essex NHS Foundation Trust

East Suffolk and North Essex NHS Foundation Trust
East Suffolk and North Essex NHS Foundation Trust
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Colchester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We are looking for a highly motivated individual to join our team in the Transfer of Care Hub based at Colchester Hospital.


As the Operational Coordinator you will take full responsibility for the day to day line management of administrative teams within their Clinical Delivery Group.

You will be responsible for providing Leadership to the administrative teams and ensuring that a high quality comprehensive administrative service is delivered.

You will be accountable for monitoring, assessing and reporting on performance within defined service areas. This will involve highlighting any issues to the Service Manager and identifying appropriate action to be taken.

The Operational Coordinator will also be required to attend all relevant performance meetings with their Service Manager and will be required to deputise in their absence.


You will be responsible for ensuring that all aspects of the service are administered and supported to a high standard and systems and processes are in place to streamline the administration function.


You will be accountable for analysing current performance and devising, developing and implementing changes in practice that deliver sustainable improvements in service, and support achievement of meeting key objectives in conjunction with the Service Manager.


You will be required to produce monthly reports on current performance for the Service Manager highlighting areas of concerns and remedial action to be taken.


One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area.

We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.


Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.

Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone.

Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.


To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship.

All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.


If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.
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