London Visa Application Centre Administrative - Wandsworth, United Kingdom - TLScontact UK

TLScontact UK

Verified Company

Wandsworth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

London Visa Application Centre Administrative

Do you want to be part of a dynamic, international company serving governments and citizens in 90 countries? Are you interested in joining a diverse team of passionate people from around the world? We are looking for an enthusiastic Visa Administrative Agent for our Edinburgh based Centre, certified by the Great Place to Work (GPTW).

Total Pay:
up to £23K after probation plus sales related bonus and travel allowance

Benefits:

Cycle Scheme, Uniform voucher, Additional Leave, Company Sick Pay, Talent Development Program, Social activities, 30 minutes paid break and Employee recognition.

*(conditions apply)

Hours:

Office based 40 hours a week (Mon - Sat), inclusive of 30 minutes paid lunch per day with different shift patterns available.

The key responsibilities of the role include:

Following an established and defined filing and administration process, guided by a computer based system
Ensure engagement with applicants providing a firstclass service and positive customer experience
Support colleagues to develop and implement continuous improvement initiatives

The Selection Criteria:

Skills/Personal Attributes

Excellent communication and interpersonal skills
Skills in establishing and maintaining effective relationships with customers
Handle customer complaints assertively and efficiently, and handle difficult customers with diplomacy
Knowledge of computer systems
Excellent spoken and written English; fluency in any other language such as German, French and Dutch is an advantage
Structured thinking and heavy attention to detail
Selfmotivated, patient and professional
Excellent personal time management, available to work extended hours from time to time, and at short notice
Be able to work independently, thorough and reliable

Experience

Previous experience working in an admin role would be desirable
Working in a fastpaced multicultural collaborative team environment, and at times in a high

- pressure environment during high seasons

Experience in a Public Sector / Government client working environment is a plus.

TLScontact is proud to be an equal opportunity employer, employing a diverse workforce is essential to our long-term development. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

Please note TLScontact is unable to sponsor those without permission to work in the UK, therefore any applicant must already have permission to work in the UK.

Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role.

Job Types:
Full-time, Permanent

Salary:
£23,000.00-£25,000.00 per year

Benefits: