Planner - Leicester, United Kingdom - Mears Group
Description
Annual salary:
up to £25,000.00
Planner
- Up to £25,000, depending on experience
- Permanent
- Full Time_
Are you somebody who is open to new opportunities, works to achieve high standards and is customer focused? If so, we have an exciting opportunity for a Planner to join our repairs and maintenance division working in a hybrid style between home and out Stoke or Leicester offices.
Who are we:
This role is working in partnership with Mears for Riverside Direct who are part of a wholly owned subsidiary of the Riverside Group who provide services to 6,000 homes across the Central region of England.
What we are looking for:
A proactive and experienced planner who is ready to tackle any challenge that is thrown at you. It's a busy but fun environment working within a small team of planners.
What you will be doing day to day:
- Making and receiving call
- Making appointments
- Taking responsibility for the planning and scheduling of our trade operatives' work, delivering response repairs and maintenance to our clients.
- Liaising with supervisors, operational colleagues, customers, and subcontractors
- Ability to investigate, evaluate and respond to situations quickly in an everchanging environment
- Ensuring clients repairs are diagnosed correctly and the correct operative is dispatched to ensure a firsttime fix approach
What you need to have:
- Strong communication and customer service skills. A lot of your time will be spent speaking with trade operatives, residents, management, and contractors.
- IT proficient
- Previous experience in a fastpaced office environment.
- Ability to load and maintain data for PDA (training will be given)
- Organisational skills necessary to manage and organise own and trade operative's workload.
- The ability to communicate effectively at levels commensurate with role, both verbally and in writing.
- The ability to respond to changing priorities in order to meet deadlines.
- Competitive basic salary
- Up to £25,000, depending on experience
- 25 days annual leave
- Pension Scheme
- Sharesave a simple way of saving money direct from your salary for 3 years, in order to buy Mears Group PLC (Mears) shares at a price that is fixed and discounted at the outset.
- Employee Assistance Programme
- Mears Fun Day
- Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work Previous years include Alton Towers, Drayton Manor etc.
- Staff perks with Mears Rewards discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless.
- Riverside Direct employees also receive benefits through Riverside Rewards scheme as well as Mears Rewards with discounts on coffee, weekly groceries, holidays, entertaining, etc.
- Be part of a friendly and dedicated team
More jobs from Mears Group
-
Welfare Support Officer
Glasgow, United Kingdom - 2 weeks ago
-
Multi Skilled Operative
Norwich, United Kingdom - 1 week ago
-
Business Support Apprentice
Leeds, United Kingdom - 3 weeks ago
-
Welfare Support Officer
Yorkshire, United Kingdom - 2 weeks ago
-
Customer Services Team Leader
Manchester, United Kingdom - 2 weeks ago
-
Resident Welfare Officer
Wakefield, United Kingdom - 1 week ago