First Responder - London, United Kingdom - Central and North West London NHS Foundation Trust
2 weeks ago
Description
An exciting opportunity has arisen within the combined Brent and Harrow First Response Service*. The post will be primarily based at Northwick Park Hospital which has one of the busiest A&E's in EuropeThe successful applicant will have direct contact with patients and their families.
- Please note that the Brent & Harrow First Response Teams are presently going through a consultation relating to how they work, including inreach / day to day management of the MHEAC (Mental Health Emergency Assessment Centre).
- To triage referrals and allocate work to junior staff as appropriate.
- To provide a comprehensive mental health assessment for patients in mental health crisis.
- To assess current risks and identify how the risk and patients mental health needs would best be met.
- To formulate, implement and review individualised Recovery Care Plans with patients and their carers that aims to address their psychological, physical & social needs.
- To build and maintain therapeutic relationships with patients and carers and involve them in drawing up care plans.
- To work with patients care coordinator/ lead professional as appropriate to ensure continuity of care.
- To provide information and advice to carers to support them through the crisis period.
- To administer, supervise and monitor prescribed medication advising patients and carers on storage, administration and possible side effects.
- To work in the Mental Health Emergency Assessment Centre (MHEAC), ensure safe, therapeutic and evidence based interventions.
- The above duties are not an exhaustive list.
As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
ValuesThe post holder will adhere to the trust values:
Compassion:
Our staff will be led by compassion and embody the values of care outlined in our Staff Charter.
Respect:
We will respect and value the diversity of our patients, service users and staff, to create a respectful and inclusive environment, which recognises the uniqueness of each individual.
Empowerment:
We will involve, inform and empower our patients, service users, carers and their families to take an active role in the management of their illness and adopt recovery principles.
We will ensure our staff receive appropriate direction and support, to enable them to develop and grow.Partnership:
We will work closely with our many partners to ensure that our combined efforts are focused on achieving the best possible outcomes for the people we serve.
CommunicationTo communicate effectively and work collaboratively with all professionals and services to ensure delivery of a co-ordinated multidisciplinary service.
To communicate complex and emotionally sensitive information to patients and their carers regarding diagnosis, plans of care and interactions with outside agencies.
To communicate effectively with patients and carers, using a wide range of verbal and non-verbal skills including negotiation and persuasion to maximise motivation and engagement.
To maintain accurate, comprehensive and up-to-date electronic documentation, in line with legal and Trust requirements, and communicate assessment and treatment outcomes to the appropriate disciplines in the form of reports and letters.
To assist the Team Manager/ Team Leader in recruitment and retention as required.
To assist the Team Manager in developing the strategic and operational management of the First Response as required.
To take a role in the assessment of performance and continuing development of junior staff and support workers contributing to appraisals and personal development plans.
To undertake the measurement and evaluation of your work through the use of Evidence Based Practice projects, audit and outcome measures.
To comply with the organisational and departmental policies and procedures and to be involved in the reviewing, updating and implementation of these as appropriate.
To support the Team Leader and deputise in their absence, asrequired
To act as a Sign Off Mentor for student Nurses on placement within the First Response Service and offer learning opportunities for students from other disciplines.
Continuing Professional Development
To maintain own clinical professional development (CPD) by keeping abreast of any new trends and developments, and incorporate them as necessary into your work.
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