Employment Advisor - Cardiff, United Kingdom - PeoplePlus

PeoplePlus

Verified Company

Cardiff, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a quality and performance driven Employment Advisor who will deliver an excellent customer service for participants, playing a pivotal role in equipping them with the skills, tools and practices they need in order to re-enter employment.

Based from our office, Employment Advisors manage a caseload of Restart Participants, working with them to support progression into sustained employment.

You will be responsible for:

Identifying participants goals, aspirations, and barriers to employment facilitating appropriate short and longterm solutions and interventions as required
Monitoring ongoing progression of participants into sustainable employment whilst also developing their job search skills, strategy, empowerment and confidence
Identifying appropriate internal and external contacts to build, develop and maintain relationships as a source of referrals for participants
Establishing and managing relationships with Employers, following up with both participants and the Employer to gain interviews and ensure a smooth transition into employment and beyond
Accurate and timely recording and review (for completion and completeness) of all participant details and requirements for every intervention

For this role you will need:

Excellent written and verbal communication skills
The ability to build rapport with a wide range of participants, external networks and colleagues.
To be confident in your ability to assess, mentor, motivate and coach individuals to be the best they can be.
To be great at problemsolving and able to identify issues and implement appropriate solutions.
Strong administration skills and good computer/technology skills, basic numeracy and good record keeping ability.
Ideally, you will have Level 2 English and IAG Level 4 however, these are not essential.

Previous experience of working with the unemployed/recently employed having supported people with a range of barriers into work e.g., those with health conditions, skills needs, BAME communities, lone parents, those aged 50+ would be beneficial but is not essential.