Housing Support Officer - Dundee, United Kingdom - Bridge of Hope

Bridge of Hope
Bridge of Hope
Verified Company
Dundee, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
The Recruitment Co are Recruiting for a Permanent Housing Support Officer in Broughty Ferry.


Pay:
£22,269 - £26,246 (DOE)


Location:
Broughty Ferry


Hours:37.5 hours per week Monday - Sunday. Days and Back Shifts.


Contract:
Permanent


Duties:


  • To provide proactive, effective front line, intensive housing management to Residents
  • Actively monitor the security of the residence and respond professionally to incidents that occur
  • Proactively promote, encourage and assist with activities designed to improve wellbeing
  • Proactively enforce the Occupancy/Tenancy agreement, monitor and report antisocial behaviour, rent arrears, recharges, utilities, etc., including regular patrols
  • Assist residents understand their Occupancy/Tenancy agreement, intervening and providing corrective advice where required
  • Conduct and record resident interaction, accommodation checks and risk assessments
  • Assisting residents to establish themselves within their residence, providing onboarding advice and information Assisting to manage residents finances and debts

Requirements:


  • An interest in helping the residences
  • The ability to communicate clearly and sensitively when talking to the residents
  • Good listening skills
  • Great problemsolving skills and the ability to adapt and act accordingly to situations

CPDUNDEE
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
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