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Lifecycle Marketing Manager - London - VertoFX ltd
Description
About VertoAt Verto, we're on a mission to democratise global finance and empower businesses in Emerging Markets to reach the world. Founded by British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, our roots in Africa provided a firsthand understanding of the significant challenges businesses face with cross-border payments, ranging from illiquid currencies and high fees to slow transactions. This deep-rooted insight is why Africa remains a core focus, as we're committed to bridging the gap between emerging and developed markets and fostering global economic growth.
What started as an FX solution for the Nigerian Naira has evolved into a market-leading platform, enabling thousands of businesses to seamlessly transfer billions of dollars annually. We believe that where you do business shouldn't determine your success or ability to scale. We're creating equal access to the easy payment and liquidity solutions that are already a given in developed markets.
We're not alone in realising this crucial need; we're backed by world-class investors including Y-Combinator, Quona, and MEVP. With Verto receiving the Milken-Motsepe Prize, appearing on CNBCs list of fastest growing UK companies, the Deloitte Fast 50 and Sifted's fastest-growing UK tech companies, we are building a seamless cross-border payment future.
Join us as we continue to grow and transform global finance.
About the RoleWe are seeking an experienced Lifecycle Marketing Manager / CRM who is passionate about analyzing customer behavior, as well as testing and experimentation, to develop highly targeted marketing journeys.
Role OverviewThis role is essential for increasing lead conversion rates and growing customer lifetime value (CLV). You will play a key part in achieving Verto's customer acquisition, cross-sell, and retention targets through data-driven marketing strategies.
What You'll Be Doing
Acquisition & Retention: Developing lead generation strategies and effective lead nurture journeys to increase pipeline conversion.
Lifecycle Tactics: Implementing tactics to increase customer engagement, cross-sell, and retention in collaboration with Sales and Product teams.
Automation: Implementing automated campaigns across the entire customer lifecycle and troubleshooting HubSpot operational issues when required.
Testing & Optimization: Running continuous experiments and A/B testing across email campaigns and lifecycle initiatives.
Data Analysis: Analyzing customer behavior to identify trends that inform communication strategies.
Data management: Where relevant, collaborate with the Data and Revenue Operations teams to maintain and improve CRM data integrity & data management processes
Reporting: Monitoring campaign effectiveness and providing recommendations based on data-driven insights.
What You Need
Minimum of 5 years of experience in Lifecycle and Email Marketing management.
Extensive hands-on experience with HubSpot is essential.
A deep understanding of Lifecycle marketing best practices
Ability to identify and/or create highly effective customer messaging .
Experience working in the payments or financial services industry.
Highly analytical mindset with the ability to use data to drive decision-making.
Strong project management skills to handle multiple projects simultaneously.
Best If You Have
Knowledge of additional customer engagement platforms like Braze or
Experience collaborating with Data and Revenue Operations teams to improve data management processes.
About our CultureWe are a global team of folks who care about our craft, run with ownership and move the needle by going the extra mile.
You'll Fit Right In If You...
Love asking "why?"
Value solving problems over just completing tasks
Understand sync vs. async communication practices
Thrive in ambiguity and change
Actively seek feedback
Prioritise impact over activity
Are fun to work with - we love good humour
Life at Verto
Competitive salary.
Comprehensive health and wellness benefits.
Generous paid time off and flexible working arrangements.
Opportunities for professional development and growth in a rapidly expanding global company.
Community of colleagues who care deeply about their craft, collaborate with purpose, and enjoy the journey together.
A dynamic, inclusive, and mission-driven company culture focused on making a real-world impact.
Diversity & Inclusion at VertoVerto is an equal opportunities employer and we value diversity. Anyone seeking employment at Verto is considered based on Merit, Competence, Qualifications and their Talent. We are proud to be a truly international team and we do not discriminate in our hiring process.
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London
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Marketing Manager
Only for registered members London