Patient Advisor - Southampton, United Kingdom - Optical Express Group

Optical Express Group

Verified Company

Southampton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location - Southampton

Hours - Full Time

Salary - £24,000 + bonus & benefits

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

It's our Patient Advisor's role to make our patients feel like a superstar from the moment they enter our clinics.
Our Patient Advisors are often the first person our patient interacts with in our clinics.

Every day will bring something new, but your day to day role will involve:

Building relationships with patients and ensuring regular communication prior to and following their treatment
Assisting in patient consultations
Scanning patients eyes using state of the art equipment as part of a full health check
Assisting patients to complete health questionnaires
Introducing patients to their optometrist
Scheduling treatment dates
Discussing finance options
Accurately maintaining patient records
Have a passion for providing worldclass customer service
Possess strong organisational skills
Can communicate clearly and articulately with a diverse range of people
Are motivated and driven to succeed

A career at Optical Express is fulfilling, fun and rewarding.

As an employee, you can benefit from the following: