Customer Service Administrator - Kettering, United Kingdom - MATCH RECRUITMENT LTD

MATCH RECRUITMENT LTD
MATCH RECRUITMENT LTD
Verified Company
Kettering, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Part time
Description

Customer Service Administrator - part time evenings

Salary:
£22,213 pro rata/ £11.39 per hour

Monday - Friday, 6pm - 10pm (20 hours per week)

Office based in one of the villages in the Kettering area.

Permanent
Match Recruitment are recruiting on behalf of their client based in one of the surrounding villages to Kettering. Our client is looking for a customer service professional to join their established team. You'll be joining a global brand with products inmany of the well-known outlets we know.


Purpose of role:

Working within our client's USA Customer Service team, working with commercial customers and managing individual accounts.

You will be responsible for answering all enquiries, processing orders and updating their CRM with relevant notes in relation to yourallocated key account(s).

Roughly 80% administration and 20% telephone based.


Summary of role:


  • Data entry accurate and timely input of customers' orders
  • Query resolution and adhoc reporting
  • Invoicing orders ready for shipment, and creating associated paperwork
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