Personal Budget Support Officer - Reading, United Kingdom - Reading Borough Council

Reading Borough Council
Reading Borough Council
Verified Company
Reading, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Job description


In the Personal Budget Support Team, we work to arrange care services (for example: home carers, residential or nursing home placements) for vulnerable adults who live with a variety of challenges such as physical disabilities, learning disabilities, mental ill-health, old age frailty and cognitive deterioration, including dementia.


We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success.

Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.


We work with Social Care Professionals (including Social Workers, Occupational Therapists and Mental Health Teams), external care providers and other internal departments including Commissioning and Finance.


We pride ourselves on making sure people get a high quality service in a timely way and are looking for someone with the right skills, enthusiasm and drive.

We work in a fast-paced environment where priorities are constantly changing so time management skills and adaptability are essential qualities we are looking for.


The role requires a person who is committed to working on behalf of vulnerable people, ensuring they receive high quality and safe services to meet their care needs.


About the role

We are looking for a motivated individual who has the desire to ensure that our vulnerable service users eligible care needs are met using quality, value for money services.

In this role you will be responsible for purchasing services required to meet our service users' eligible care needs.


You will need to possess a good telephone manner and be confident in working with Care Service Providers and Social Care Professionals.


Strong IT and numeracy skills are essential to this role, as is the ability to react to different priorities in your workload.

Part of the role involves issuing purchase orders and resolving any invoicing queries that may arise.

We work very closely with our colleagues in the Commissioning Team.

You will be required to gather and analyse information to share with colleagues, to help us develop the service we can offer to the residents of Reading.

You will have the benefit of working in a well-established and very supportive team. You will receive regular supervisions and training to help you develop your professional skills. Previous experience of working in a similar role would be desirable however not essential as training will be given.


We are open to flexible working patterns and can provide a hybrid working environment which utilises the best of both worlds with a mix of office working in central Reading and homeworking according to the needs of the Service.


You'll be part of a team that relies on each individual to play their part to the best of their ability.

As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.


Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success.

Our values and behaviours guide how we will achieve this:


Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do


Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential


Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way


Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed


Our offer
A competitive salary alongside a range of benefits including:

  • Generous holiday entitlement
  • 25 days holiday each year plus bank holidays
  • rising to 33 days after 10 years' service, with the option to buy additional leave
  • Maternity, adoption, parental and sick pay
  • A wide range of flexible working opportunities
  • Access to a range of training and learning opportunities to help you develop
  • Local Government Pension Scheme (LGPS)
  • Life Assurance three times your annual salary (for members of the LGPS)
  • Onsite day nursery (Kennet Day nursery) rated outstanding by Ofsted, and a salary sacrifice scheme to help lower the cost of your nursery fees
  • Season Ticket Loan a loan to help with the cost of your rail or bus journey, to and from work
  • Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
  • Salary sacrifice scheme for Additional Voluntary Contributions (AVCs) to help you save for your retireme
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