Administration Medical Referrals - Penkridge, United Kingdom - Penkridge Medical Practice

Description

PENKRIDGE MEDICAL PRACTICE

JOB DESCRIPTION

Post Administration Hours 30 per week Salary £17879

Medical Referrals

Accountable to:
Business Partner


Role Definition The Medical Secretary is responsible for dealing with all clinical and non-clinical mail, both outgoing and incoming.


The work is of a highly confidential nature and no information, either medical or personal, should be disclosed outside of practice personnel.

Key Result Areas

• Secretarial Duties
• Typing of all medical correspondence from the GPs to Hospital consultants, outside agencies and other bodies.
• Typing of all clinical and nonclinical administration from the Business Partner, Practice Nurses, attached staff etc.
• Preparation and typing of private reports.
• Taking minutes at practice and staff meetings attended.
• Organising and booking clinics.
• Telephone Duties
• Making appointments for patients to see a GP at the surgery as requested.
• Making appointments for patients to see Consultants etc., privately or via NHS.
• Telephone contact with outside agencies.
• General Duties
• Dealing with problems (Obtaining and imparting information in an efficient manner).
• Processing of incoming and outgoing mail.
• Entering and updating patient information onto the computer system in line with secretarial duties.
• Photocopying of documents, reports and medical records.
• Processing Insurance Company requests, DSS forms etc.
• To be responsible for the copying and despatching of medical records when required and raising any necessary invoices.
• Liaison with other Doctors, Primary Care Trusts, Hospital Staff and Consultants.
• As part of the team being responsible for stationery stock control and ordering.
• As part of the team being responsible for monitoring photocopier usage and maintenance.
• Provide fulltime cover during sickness and holiday absence within the secretarial team.
• Take part in annual flu/covid vaccination clinics.
• Personal Development
• To have responsibility for the health and safety and welfare of others in the working environment, to follow safe working practices and to comply at all times with the Practice's

Heath and Safety policy.

• Maintain good working relationships with other members of the practice/primary care team and staff from other agencies.
• To identify training needs of self and participate in relevant education/training programmes.
• To attend staff meetings as required.
• To undertake such duties as may be required from time to time, as are consistent with the responsibilities of the grade and the individual's level.

Person Specification - Medical Secretary

Personal Qualities

Essential
Open, friendly disposition.
Good verbal communication and listening skills.
Tidy appearance.
Sense of humour


Qualifications & Experience

Essential
Typing qualification

GCSE English Language or equivalent;
Working knowledge of Microsoft 365

Experience of working in the NHS environment


Desirable
Experience of working in GP practice

Medical terminology

Current/previous use of Emis Web/Docman

Working experience of E Referral system


Skills & Knowledge

Essential
Initiative and common sense.
Ability to organise and prioritise work.


Motivation

Essential
Enthusiasm for the job.
A positive wish to work as part of a team.
An interest in the work of a primary health care team.


Other Requirements

Essential
A flexible disposition, which will withstand pressurized situations.

An ability to deal with competing demands and remain calm and courteous when under pressure.

Flexibility to cover for annual leave and sickness absence


Desirable
Knowledge of local community e.g. any special factors such as ethnic groups.

Within commuting distance.

Non-smoker.

Current driving licence.


Job Types:
Part-time, Permanent

Part-time hours: 30 per week


Salary:
£17,879.00 per year


Benefits:

• Company pension

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Penkridge, ST19 5AP: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

Application deadline: 21/06/2023