Customer Administrator - Rackheath, United Kingdom - Seaglaze Group
Description
About the Job
This position is based in the office for 45 hours a week, Monday to Friday, from 8:00 am to 5:30 pm. Some flexibility might be needed during trade and retail shows for exhibition preparations.
Responsibilities
We offer a variety of products for selection, requiring an understanding of customers' needs to provide the most suitable solutions.
Administrative tasks include entering all quotes and orders, handling delivery inquiries, addressing after-sales issues, and closely coordinating with the production team to ensure on-time and accurate completion of customer orders.
Qualifications / Experience
A proficiency in basic math is necessary for this role, involving comprehension of dimensions, measurements, and 2D drawings. A positive 'can do' attitude, along with problem-solving skills, is crucial. While experience in the marine industry is beneficial, it is not mandatory.
Salary & Benefits
Compensation will be capped at £28,000 annually, along with a company pension available upon successful completion of the probationary period.
About Your Company
Situated near Norwich in Rackheath, the Seaglaze Group is a long-standing family-owned business operating for over five decades.
With 50 employees spread across 2 facilities, we specialize in crafting top-notch bespoke products, including specialized glass and items for the boat construction sector.
We are committed to nurturing individuals with a positive mindset, fostering growth and advancement within our organization.
Job Types:
Full-time, Permanent
Salary:
£26,000.00-£28,000.00 per year
Benefits:
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Rackheath: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What notice are you required to give your current employer?
- How will you travel to work and how long will your commute take you?
- What appeals to you about our Customer Administrator role?
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 3 years (required)
Work Location:
One location
Reference ID:
XP1206
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