Aftersales Manager - High Wycombe, United Kingdom - Jago Consultants Ltd

Tom O´Connor

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Tom O´Connor

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Description

Our client is a franchised car dealership who are looking to recruit an experienced and successful Aftersales Manager to run their service department.


Aftersales Manager Role:

  • To oversee all aspects of the Service Department operations
  • Reviewing CSI surveys and other measures for monitoring customer satisfaction
  • To challenge and drive the performance of the Service department staff
  • Manage, coach and motivate your team to build longterm staff delight and potential progression
  • Controlling costs for the department
  • Monitoring performance against agreed targets / budgets
  • To control the recruitment process, as required
  • Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
  • Review Service KPIs on a regular basis to track / monitor performance and identify trends

About You:

  • Previous experience as a Service Manager or Aftersales Manager who is successful in their current position
  • You will need to be a 'leader' of people and an ambassador for the brand and dealer group
  • Can demonstrate a stable career path
  • Clean driving license


In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package.


Package:
Basic £40K

OTE circa £55K

Company Car

Company Pension Scheme


Contact:
Gary Lovelace - Jago Consultants

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