Credit Controller - Kingswood, United Kingdom - Pear Tree Recruitment

Pear Tree Recruitment

Verified Company

Kingswood, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Credit Controller
Hybrid - 2 days from home and 3 days in the Emersons Green office

£21,000 - £23,500 p/a

6 month fixed term contract

Are you an experienced Credit Controller, Collections or Debt Recovery Advisor who places the customers' needs first?

Our client is looking to recruit a new Credit Control team to join their existing department.

Our client prides themselves on offering tailored solutions to meet their individual customer's needs, working with that customer to reach a common goal.

In return for this Credit Controller position, our client is offering a competitive salary, excellent benefits, and weekday shifts between 8.00 a.m p.m., with hybrid working options available.

Daily duties and responsibilities:

Handling 6080 calls a day, both inbound and outbound
Dealing with and solving queries on invoices with both internal departments and external customers
Supporting vulnerable customers and ensuring that all customers requiring additional assistance are aware of all available options
Monitoring and placing of all standing order and direct debit mandates
Ensuring credit notes and adjustment invoices are prepared accurately and dispatched in a timely manner
Maintaining credit control records ensuring contact records are accurate and up to date at all times
Working to KPIs to ensure that all agreed objectives are met, predominantly around call and cash collection targets

Skills and experience required:

Previous experience in a Credit Control, Collections, Debt Recovery focussed role
Strong customer service experience
Fantastic communication skills written, verbal, reporting and presenting
Excellent time management, planning, organisational and delegation skills

Our client is looking to start interviewing next week for successful people to start asap

Job Types:
Full-time, Fixed term contract

Contract length: 6 months

Salary:
£21,000.00-£23,500.00 per year

Schedule: