Administration Assistant - Chesterfield, United Kingdom - The Best Connection Employment Group

The Best Connection Employment Group

Verified Company

Chesterfield, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

The Best Connection Chesterfield are looking for a
part time Administrator for one of our clients in the Chesterfield area.

We are seeking a highly motivated and organised Sales and Production Administrator.

This individual will play a key role in supporting sales and production departments by managing administrative tasks and ensuring smooth operations.

Responsibilities:

Sales Support:

Assist the sales team in generating and processing customer orders.
Respond to customer inquiries promptly, providing accurate and comprehensive information about our products and services.
Coordinate phone routing and ensure calls are directed to the appropriate team members.
Maintain customer records and update the CRM system with relevant information.

Production Coordination:

Collaborate with the production manager to implement a new management system.
Assist in data entry and modification of works orders in the new system.
Provide support in organising and optimising production processes.
Assist in maintaining accurate records of production activities and materials used.

Administrative Support:

Perform general administrative tasks, such as filing, data entry, and document management.
Prepare and distribute internal and external correspondence, including quotes, invoices, and order confirmations.
Maintain accurate records of sales, production, and customer interactions.
Assist in the preparation of presentations, reports, and sales/marketing materials as needed.

Customer Service:

Provide exceptional customer service by promptly addressing customer inquiries, concerns, and requests.
Collaborate with the sales team to identify opportunities for upselling and crossselling.

Requirements:

Proven experience in a sales support or administrative role, preferably in a manufacturing or production environment.
Strong organisational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
Excellent communication skills, both verbal and written, with a customercentric approach.
Proficiency in using office software and CRM systems.
Attention to detail and a commitment to maintaining accurate records.
Ability to work collaboratively in a team environment and build positive relationships with colleagues and customers.
A cando attitude with a willingness to learn and help others.
Flexibility and adaptability to handle changing priorities and business needs.

Hours of work: