Support Specialist - Birmingham, United Kingdom - Certus Sales Recruitment

Certus Sales Recruitment

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:

Birmingham

Type:

Permanent

Specialty:

IT & Technical

Ref:

RCm

Posted:

21/03/2024

Support Specialist - Sage 1000 / X3

Birmingham - Hybrid

35-40k Base + Great Benefits

As a leading provider of business software and consultancy services, our client has grown to become a respected, strategic, and leading Sage Business Partner.

With access to an ever-growing suite of products and a full range of hosted solutions, they are well-placed for further growth.

To maintain their enviable position, they have an immediate opening for a Sage 1000 / X3 Support Specialist to be hybrid based near Birmingham.

As a Support Specialist, you will:

Provide turnkey and specialist support for Sage 1000 and X3 users
Focus on customer service
Follow data protection protocols
Stay updated on software upgrades
Record all support logs
Liaise with 3rd party suppliers
Share knowledge in a team environment
Provide onsite support if required

Support Specialist applicants will demonstrate the following skills, traits, and experience:

Sage support experience
1000 / X3 accreditations
Attention to detail
Proactive and positive with a cando attitude
A commitment to learning
Flexible and able to work shift patterns
Team player

The successful Support Specialist can expect:

A base salary circa 35-40k
Pension
Medical
Various insurance plans
Generous PTO
Numerous incentives and a solid team culture

**The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the business community throughout the UK, Europe, North America, and Australia.