Compliance Support Officer - Durham, United Kingdom - Premier Medical Group

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Compliance Support Officer


Premier Medical Group Ltd are part of the Kuro Health Group and currently have fantastic opportunities available to join our team.


We provide a highly specific and professional clinical negligence medico-legal reporting service to solicitors and have a proven track record of providing objective, concise and comprehensive medico-legal reports for a wide variety of clinical negligence claims.

This is full-time role working 37.5 hours per week. You can either work in the office or hybrid/remote.


Duties

  • Administrative support in respect of MedCo standards, preparing for internal audits and maintaining ISO standards.
  • Complete any Subject Access Request or Erasure Requests made to PMG.
  • Administrative support in obtaining client/instructing party permission in reporting providers to the ICO.
  • Administrative support in maintaining the Risk and Incident Reporting Registers.
  • Assistance with sensitive data breach investigations.
  • Categorise and prioritise inbound enquiries in the Data Protection Inbox.
  • Assist in the design and delivery of compliance training
  • Support meeting preparation
  • Provide constructive, clear and concise verbal and written feedback to colleagues

Person Specification - Essential Experience

  • Experience of dealing with customer queries on a regular basis either face to face or over the phone
  • Experience of working in a Compliance Support role
  • Demonstrable Experience of complaints handling and customer care
  • Proven administration in an office environment

Person Specification - Essential Knowledge/Skills

  • Ability to use standard Microsoft packages
  • Demonstrates good communication skills, both verbal and written
  • Attention to detail when checking and amending large documents
  • Good written and spoken English and ability to write accordingly

Are you interested?


This role is conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.


Job Types:
Full-time, Permanent


Salary:
£22,000.00-£23,000.00 per year


Schedule:

  • Day shift
  • Monday to Friday

Work Location:
Hybrid remote in Durham, DH1 1TW

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