Executive Support Assistant - Par, United Kingdom - Eden Project

Eden Project
Eden Project
Verified Company
Par, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Full time, permanent position

£29,588pa


An exciting and rare opportunity has arisen to be part of our Executive Support team, based at the Eden Project in Cornwall.

This role will work closely with Eden's Executives and their Assistants to support the day-to-day running of the business.

If you are personable, highly organised, willing to help at all levels and looking for a role where every day is different, this could be the job for you.

Employee benefits include;

  • Enhanced pension scheme (above autoenrolment rates)
  • Death in service policy (4 x annual salary)
  • Free entry to Eden and Heligan for family and friends
  • 30 days holiday plus an extra day for your birthday (up to 35 days after 5 years' service)
  • Policy with Simply Health (optical, dental, EAP, physiotherapy) and access to UNUM for wellbeing support
  • Financial wellbeing support access to 121 sessions with an independent financial advisor
  • Training and development, including access to the Eden Talent Fund which encourages personal development
Interviews will be held in the week commencing Monday 13th March


Job Description:

Job Family Definition


Roles within the Business Support job family are dedicated to optimising professional, technical and administrative services, which support the work of other job families in making Eden successful.

Role Purpose


To provide accurate and reliable administrative and project management support to the Enabling Leadership Team (ELT) as directed by the Business Support Manager.

Key Accountabilities


  • Working as Executive Support Assistant to the ELT taking responsibility for own work management and programming of work.
  • Providing holiday cover support for Business Support team members.
  • Generates work of an exceptionally high quality contributing to and maintaining Eden's image both internally to its staff and externally to its contacts, members and suppliers appropriate to the ELT.
  • Support with preparation of key documentations, as well as ad-hoc analysis requested by ELT Members and Business Support Manager. Conducts detailed analysis of complex information as well as reporting back and highlighting issues to ELT.
  • Maintains a constant, professional approach when answering the telephone and self
- presentation and acts as a positive ambassador for Eden at all the level of the business and external contacts.

  • Establishes continuous, first class communication channels between Stakeholders, Directors and Senior Managers at each level and Eden's employee teams in the field, enabling the free-flow of all relevant information to be transmitted promptly.
Demands of the Role

Education and Qualifications Educated to GCSE Level, A-C Grades (or equivalent) with excellent literacy and numeracy skills. Formal administrative or secretarial qualifications (RSA/OCR
Level 3/NVQ3/Diploma), required.

Knowledge and Skills Role holder will have a minimum of 5 years' experience working at a senior PA level (working to Board Level Director).

They will be an accomplished practitioner with accumulated vocational skills to handle the requirements of the role. Excellent IT Literacy skills including an advanced knowledge of Microsoft packages (Word, Excel, PowerPoint, Outlook). Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Decision Making Organises and prioritises own work within established procedures, referring complex issues to the Business Support Manager. Reports as required to the Business Support Manager.

Focuses on both short term and long-term projects where the impact of judgements and decisions will be both immediately apparent and apparent within a few weeks or months.

Decisions usually require confidentiality and networking with other organisations may be required to develop the right outcome.
Resourcefulness Excellent attention to detail and accuracy, the role will partly work within defined parameters. These will mostly be at a senior/confidential level and require regular adaptive thinking.

Reactive problem solving will be a feature of this role with the level of operation and types of queries/projects handled.

Own projects are managed with responsibility for revenue to Eden. These projects will attract attention externally and engender PR.

People and Asset Management Working with the Business Support Manager to ensure all tasks are completed in a timely manner and to the appropriate level.

Budget responsibility for travel and accommodation, currently below £1k. Responsibility for the security of shared systems and keeping and protecting highly confidential and company critical information.
Communication and Visitor Experience Excellent communication and interpersonal skills are required. You should feel confident to communicate effectively with team members and externals contacts at all levels, together with being able to host and

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