Customer Service Executive - Swindon, United Kingdom - Zimmer Biomet

Zimmer Biomet

Verified Company

Swindon, United Kingdom

5 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Requisition Number

EMEA10410
Employment Type
Full-time
Location
Swindon

What Is It Like To Work at Zimmer Biomet:
At
Zimmer Biomet, we believe in
The Power of Us, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.

Zimmer Biomet Offers You An Exciting Position With Good Career Prospects in a Fast-growing International Business, And a Competitive Remuneration Package

Possibility to grow, develop, and be promoted within a Team
Friendly, warm and creative atmosphere
Healthy, inspiring, and international work environment
Ongoing coaching and talent development
Access to future career opportunities
Hybrid work model
Competitive reward packages
Annual bonus
Social and CSR events
Wellbeing initiatives

What You Can Expect:

How You Create Impact:

Create, release and amend Jointline loaner kit bookings from internal and external customers using our 'Mediset' software.
Provide usage reports as required
To instigate system queries so as to be able to invoice and credit customers as the role requires.
Produce customer feedback reports as the role requires.
Be able to engage with and interact in a diverse team based in an Open Plan office environment.
To commit to being flexible in their working hours so as to be able to cover shifts should the situation arise between the hours of 8am and 5.30pm.

What Will Make You Stand Out:

Experience of Microsoft Office.
SAP experience an advantage.
Relevant qualification in Customer Services or previously experience of working in a Customer Services team.
Proven experience of working within an office environment.
Working knowledge of Microsoft Office.
Positive communication skills

What Will Make You Successful:

Productivity fits in within accepted parameters.
Attention to detail
Continuous assessment of phone manner and capability.
Knowledge of Zimmer Biomet's products and services.
Willingness to learn and grow.
Planning and organizing
Problem solving and analytical skills
Selfmotivation and drive
Ability to prioritize workload and meet definite deadlines

Who We Are:

Zimmer Biomet is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to _alleviating pain and improving the quality of life for people around the world_.