Retail Sales Advisor - London, United Kingdom - Science Museum Group

Tom O´Connor

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Tom O´Connor

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Description

Salary
£13.15 per hour, for 21 hours or 14 hours per week


Contractual hours
21


Based at
Science Museum


Job category/type
Contract - Part Time, Dept. - Front of House, Dept. - Operations, Dept. - Retail, Tenure - Fixed Term, Type - Employee


Date posted
19/03/2024


Job reference
SMG02816

***Job description

Do you have great customer service skills? Are you interested in developing your career in Retail in a unique visitor attraction?


About us
We aim to grow visitors 'science capital' and engagement with Science, Technology, Engineering and Maths (STEM). The Science Museum's Retail Team continues the audience journey by providing a seamless experience into its varied retail outlets.

  • We are looking for Retail Sales Advisors to join our main Museum shop, as well as our new Power Up shop at the Science Museum, London These are 6 month contracts, and we have the following hours available:

  • 21 hour per week
  • 2 week rolling rota
  • week 1: Fri/Sat/Sun; week 2: Thurs/Fri/Sat
  • 7 hours shifts:
-
14 hours per week
  • Every weekend, Saturday + Sunday, 7 hours shifts

About the role

Our Retail Sales Advisors aide visitors in exploring our exciting merchandise from gaming classics, key figures in STEM and memorable keepsakes.


  • You will contribute to sales and profit by actively approaching and assisting customers in finding and purchasing merchandise. You'll also be replenishing stock and maintaining high standards of visual merchandising.
  • Interacting and engaging with our visitors will be the essence of your work, ensuring that they have a great day and providing them an excellent experience within the retail outlets.

About you
Whether your career in Retail has just begun, or you have already developed some experience on the shop floor - We are keen to hear from you

  • Our Retail Team is committed to developing and investing in your career, we regularly promote within and find that colleagues get the most from their time at the Museum when they are the most engaged versions of themselves.


You will bring customer service and interpersonal skills, along with the ability to build good working relationships as part of a team.

Having a natural affinity for customers, you will create an environment where our customers feel welcome and comfortable.


What we offer

  • Joining us as an employee, you will have the opportunity to develop your career in a worldclass museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.
  • Support with personal and professional development
  • 27 days annual leave (full time equivalent), in addition to bank holidays
  • Employee assistance programme
  • Enhanced contributory pension
  • Unmind App and other wellbeing support
  • Interestfree loans
  • Days Out discounts
  • Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to
Inspire Futures

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