Service Desk Administrator - Bexley, United Kingdom - Crossways Recruitment Ltd

Crossways Recruitment Ltd

Verified Company

Bexley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SERVICE DESK ADMINISTRATOR

SALARY £27K DOE

MONDAY TO FRIDAY 8AM TO 5PM
Working for a large Facilities Management company you will be required to support the Service & Maintenance department.

You will be working alongside the Management team and will provide full administration support to the Contract Managers.

Duties

Prioritise and schedule works for a team of Engineers
Manage callout rota for Engineers
Process holiday forms
Provide clients with works progress via internal CRM system
Attend client meetings as required
Processing of engineer and sub contractor paperwork
Completion of KPI spreadsheets
Raising of Purchase Orders
Provide quotations following on from engineering visits
Processing reports and analysing data
Updating and producing monthly reports
Resolve any customer queries in a timely manner

If you have experience working within a similar role and can are used to working in a busy, fast paced high pressure environment please send your CV now for an immediate interview and start.