Trespass and Welfare Supervisor - London, United Kingdom - Servo Group

Servo Group

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a responsible Supervisor to oversee the workflow at our facilities. The role is a complex one. He/she will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between employees and upper management.

The goal is to ensure that operations are carried out productively to ensure profitability and sustainable growth

Set goals for performance and deadlines in ways that comply with the company's plans and vision and communicate them to employees
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Responsibilities_

Organise workflow and ensure that employees understand their duties or delegated tasks.
Monitor employee productivity and provide constructive feedback and coaching.
Receive complaints and resolve problems.
Pass on information from upper management to employees.
Prepare and submit performance reports.
Decide on reward and promotion based on performance.
Employ And train new employees.
Ensure adherence to legal and company policies and procedures and undertake disciplinary action if the need arises.

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Requirements and Skills_

Proven experience as a supervisor or relevant role.
Familiarity with company policies and legal guidelines of the field.
Ability to learn a variety of job descriptions.
Excellent communication and interpersonal skills.
Outstanding organisational and leadership skills.
Good knowledge of MS office
Have worked in a customer facing role previously.
A willingness to learn.
Able to visit our Office in Higham's Park E4 9HH or Brookwood Surrey to attend training, there are also external courses provided over online learning platforms so access to a computer with camera and microphone/speakers. (we can support if you do not have a computer)

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Must be over 18:

Must be able to reach work for your start time and return home again at the finish time

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Frequently Asked questions_

What does a supervisor do?
Supervisors communicate organisational needs and oversee staff performance to provide guidance and support for individual needs. These responsibilities lead them towards syces within their positions or careers altogether.

What are the duties and responsibilities of a supervisor?

A supervisor is responsible for managing the workflow and training new employees on how they can best serve customers and teams of employees, they also create schedules that keep everyone busy with deadlines met to prevent gaps or downtime while giving direction and feedback about what needs improvement.

What makes a good Supervisor?
A good supervisor should always have the ability to problem solve, manage time pressures calmly and be approachable. They should also possess a relationship of respect and trust between themselves as well as their staff members.
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Who Does a supervisor work with?_

Supervisors often cooperate with members of office administration and report the accurate data to their manager.

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Supervisor responsibilities Include:_

Setting goals for performance and deadlines in ways that comply with company's plans and vision.

Organising workflow and ensuring that employees understand their duties od delegated tasks.

Monitoring employee productivity and providing constructive feedback and coaching.

We offer in return

Access to our company rewards programme.
28 Days paid leave each year.
Full training for the role.
Progression Opportunities.
Pension.
4 weekly paid.
Free travel to and from work (only valid on the network you are working on behalf of for this role this is Southwestern Railway)

Due to expected volume of applicants this role may close early, and we cannot guarantee we can get back to everyone.

If you have not heard from us within 7 days of applying, you should assume you have been unsuccessful.

Salary:
£12.30 per hour

Benefits: