Host/hostess - London, United Kingdom - sola Restaurant

sola Restaurant

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Position Type:
Full-time, Permanent

Working Hours:
Tuesday to Saturday, 48 to 55 hours per week

About Sola Michelin Star Restaurant:

Sola Michelin Star Restaurant is renowned for its exceptional culinary experience, offering patrons an exquisite fusion of flavors in a sophisticated dining atmosphere.

Located in the heart of [Insert City], our restaurant is committed to delivering impeccable service and unparalleled gastronomic delights.

As the Head of Host at Sola Michelin Star Restaurant, you will play a pivotal role in ensuring the seamless operation of our front-of-house team.

Your primary responsibility will be to oversee the hosting staff and create a welcoming and efficient environment for our esteemed guests.

Responsibilities:

1.

Team Leadership:
Lead and inspire the hosting team to deliver exceptional service consistently.

2.

Guest Experience:
Ensure guests receive a warm welcome and have a memorable dining experience from arrival to departure.

3.

Reservations Management:
Oversee the reservation system, ensuring accuracy and efficiency in handling bookings.

4.

Seating Arrangements:
Coordinate seating arrangements to optimize restaurant capacity while maintaining guest satisfaction.

5.

Staff Training:
Conduct training sessions to enhance the skills and knowledge of hosting staff.

6.

Communication:
Liaise effectively with other departments, including kitchen staff and servers, to ensure smooth coordination during service.

7.

Problem Resolution:
Address any guest concerns or issues promptly and professionally, striving to exceed guest expectations.

8.

Maintaining Standards:
Uphold the high standards of cleanliness, organization, and professionalism expected in a Michelin-starred establishment.

9.

Performance Evaluation:
Conduct regular performance evaluations for hosting staff, providing constructive feedback and recognition where appropriate.

10.

Adherence to Policies:
Ensure compliance with all restaurant policies, procedures, and health and safety regulations.

Qualifications:

Previous experience in a supervisory or managerial role within a fine dining or Michelinstarred restaurant environment.
Excellent communication and interpersonal skills.
Strong leadership abilities with a passion for developing and motivating teams.
Exceptional organizational skills and attention to detail.
Ability to thrive in a fastpaced, highpressure environment.
Proficiency in reservation management software and Microsoft Office Suite.

Benefits:

Competitive salary commensurate with experience.
Opportunities for career advancement within our renowned restaurant group.
Employee discounts on dining and merchandise.
Health and wellness benefits package.
A dynamic and collaborative work environment with a passionate team dedicated to culinary excellence.

Job Types:
Full-time, Permanent

Pay:
£30,000.00-£34,000.00 per year

Benefits: