Facilities Co-ordinator - East Kilbride, United Kingdom - Atalian Servest

Tom O´Connor

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Tom O´Connor

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Description

Job Reference:
/AJ/01-06/871/2


Job Title:
Facilities Co-ordinator


Location:
Stewartsfield Way, East Kilbride -
_Applicants must have the right to work in the UK_**
Salary: Competitive

Contract:
Permanent


Hours per week:
Monday to Friday - 40 hours per week


Business Overview


The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.


Job Overview


We are currently recruiting for aFacilities Co-ordinator to join our passionate and driven team based at our client's site in Stewartsfield Way, East Kilbride.


Benefits

  • Wide range of retail discounts
  • Discounted gym membership
  • Join our Cycle to Work scheme
  • Access to "CHROMA", our internal colleagueled diversity and inclusion community join a committee or take part in our events
  • Access to internal Mental Health First Aiders
  • Immediate access to "Opportunity" our internal Learning and Development platform
  • Required professional membership fees paid for
  • Win monthly Atalian Servest Superstar Awards

Key Responsibilities:


  • You will oversee service delivery, manage performance levels and support improvements to service delivery across all service lines, collation and provision all required reporting, contract administration and support the facilities manager and wider contract management team, in line with all processes and procedures
  • Ensure all processes and procedures are in place and regularly reviewed and updated for each service line with the support of the Service Leads for the relevant areas
  • Manage the service delivery to the required standards to maintain contractual performance to the required levels against KPIs and SLAs
  • Managing and coordinating the work of inhouse teams
  • In the absence of the facilities manager, you may be required to liaise with the client therefore you should be able to build and maintain relationships, acting in a proactive and professional manner with the ability to solve problems and think on your feet
  • Your daytoday responsibilities are to assist in the management of the site effectively to ensure all areas are fully staffed at all times, audits and daily checks are carried out and the site runs smoothly and to the agreed service level agreements in place
  • You will have an understanding of contracts and exceptional organisational skills
  • You will oversee helpdesk management, analyse data and collate reports as required for the Senior Management Team to ensure KPIs are met across all service areas

About You:


  • Will have a background and relevant experience to effectively deliver the role
  • Will manage a team of operational delivery employees (approx. 20 employees)
  • A professional management style and knowledge of Payroll and HR procedures including recruitment, disciplinary and grievance hearings would be an advantage
  • Ability to demonstrate customer focus and to have daily meetings with the customer
  • High level of planning and organisational skills
  • You will have direct contact with the client so an immaculate personal presentation is key

How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)


Diversity & Inclusion
We are an equal-opportunity employer and are proud of the diversity represented across our business.

In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2 Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.


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