Service Advisor - Burnley, United Kingdom - Chorley Group

Chorley Group

Verified Company

Burnley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

We are looking for a Service Advisor for a 12 month, fixed term contract to cover maternity. The start date will be January 2024.

We ideally need someone who has had previous experience dealing within this type of area. Someone who is great at organisation and accuracy and has a fantastic customer service approach.

The role of Service Advisor is the public face of the aftersales department, and you will be providing a working relationship between service customers and the workshop department, ensuring excellent communication is maintained at all time and that customers get an excellent experience using our Chorley Group service departments, as well as the branch as a whole.

Other responsibilities for the role are;

Dealing with necessary paperwork
Preserving a high level of house keeping at all times
Maintaining communication with the customer whilst their vehicle is being services/repaired and;
Processing payments and follow up actions.

What we are looking for:

Experience in the motor industry and/or service advisor role is preferred
As mentioned previously, no specific qualifications needed
A good level of computer literacy
A keen eye for detail
Someone who has a passion to make things work keep moving forward to reach the finish line everyday
Good customer service skills
Ability to work under pressure

When I join the team, what will I get in return?

A salary of between £24,111.88 and £26,000 OTE per year (depending on experience)
A great bonus scheme
Excellent training and development
Company benefits
A great team of people to work with

Job Type:
Permanent

Salary:
£24,111.88-£26,000.00 per year

Schedule: