Customer Service - Durham, United Kingdom - Autopark UK

Description

We at Autopark UK are currently looking for a confident & enthusiastic member to fulfill the role of Customer Service Representative.

This is a fast paced and busy role where you will take responsibility for ensuring a customer's experience after the point of sale is as positive as before.

Your roles and responsibilities include but are not limited to;

• Keeping a comprehensive log of all correspondence
• Making Decisions on warranty claims
• Managing distribution of courtesy vehicles
• Communicating with external garages to organise repairs
• Completing all enquiries in a timely and efficient manner
• A Confident & Strong character
• Outstanding Organisation and Efficiency
• Interest or knowledge about cars
• Excellent written & verbal communication skills
• A Natural ability to problem solve

Prior experience in both the motor industry & a customer service role is preferential but not a necessity.

Autopark UK, The UK's Best Value Car & Van Supermarket, is a rapidly growing dealership that currently has over 200 units in stock.

We encourage a friendly and relaxed workplace and there is plenty opportunity for career progression.


Job Type:
Part-time


Expected hours:
per week


Work Location:
In person