Customer Care Team Leader - Liverpool, United Kingdom - NHS Blood and Transplant (NHSBT)

NHS Blood and Transplant (NHSBT)

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:

Customer Care Team Leader Job Summary This is an exciting opportunity to lead a team of dedicated administrative colleagues responsible for the ordering, dispatch and general administration work within Tissue and Eye Services.

You will play an active role in the day-to-day running of a busy department tasked with processing large amounts of work accurately, and within agreed timescales.

This role is an excellent opportunity for someone wanting to develop their leadership and management skills, assisting with the daily running of the team, as well as supervision and monthly one to one meetings with administrators and senior advisors.

Reporting to the Customer Care Manager you will be involved in developing best practice in a department and be commited to team working and continuous improvement.

This is a very emotive but very rewarding and worthwhile role in supporting the organisation in achieving its strategy to provide tissue, ocular, heart valve and serum eye drop products to hospitals and patients on time and in full.

You will undertake an extensive induction and training programme and receive ongoing development to support you in your role and achieving your career ambitions.