Resource Coordinator - Sunderland, United Kingdom - CTBO Ltd

Description

This is to work in line with a growing client so we quickly need to fill this role to ensure we can keep providing a great service.

Working from home and the office, as per our flexible hybrid working practice, you will need to be able to work independently and in a team to manage all aspects of the role.

• You will be required to work in the office a minimum of 3 days a week, working at home 2 days a week.
• The working hours are 9am to 5pm, Mon
• Fri but we may need the applicant to be flexible as our onsite staff may have queries outside of these hours

• Be a professional point of contact to our client for all their requests
• Handle all aspects of coordination between the Client Team and both internal and external teams
• Using Linkedin to find and onboard resources to increase our capacity to fill resourcing schedule
• Handle communication between engineering teams, clients and ourselves to enable projects to run smoothly
• Work to ensure all projects are handled and delivered successfully ensuring that all risks, issues and dependencies are identified managed and mitigated
• Create quotes against work requests
• Ability to understand costs of oversea travel and create quotes accordingly
• Provide accurate costings against projects
• Ensure company processes are followed at all times by demonstrating best practice
• Collate and create job packs for projects
• Check and compile completed job packs
• Sourcing and procurement of equipment as needed

We, at CTBO, strive to be a paperless office so using Windows packages such Microsoft Office, Teams, Sage, and other cloud based packages is required to help us in that goal.

You must be confident in learning and using software as needed as well as having a strong foundation to work from.

We will be looking for the applicant to stretch themselves to using drawing packages such as Stardraw and Autocad to create drawings for projects.

• Strong geographical knowledge
• Ability to make quick relationships with engineering teams to improve our database
• Proficient in basic maths
• Strong IT skills
• You will be able to effectively manage multiple priorities and have a good eye for detail

• Excellent communication skills
• Approachable and friendly
• Ability to work on own initiative as well as a team
• Proven customer service skills
• Problem solving skills
• Have a 'can do' attitude to challenges

• Work from home

• Day shift
• Monday to Friday