Global Document Production Workflow Coordinator - Manchester, United Kingdom - Latham & Watkins LLP

Latham & Watkins LLP

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is seeking a Global Document Production Workflow Coordinator to join our dynamic Document Services team in Manchester (remote).

There are two options available for the working hours of this position:
Tuesday-Saturday, 8:00am - 4:00pm or Wednesday-Saturday, 8:00am - 6:00pm.

About Latham & Watkins
Latham & Watkins is dedicated to hiring and developing the best and brightest.

A key to Latham's success and our continued ability to deliver the highest quality service to our clients is our "one-firm" culture - a spirit of teamwork and shared commitment to quality across our offices worldwide that has long distinguished Latham from other law firms.

About the office

The Manchester office is home to a wide range of departments and business staff who support the firm globally across a range of specialist functions from technology and human resources to finance and accounting.

We value our people with an inclusive and supportive culture; our communities with our commitment to give back; and our planet through ever more sustainable operations.

The Manchester office is often at the cutting edge of developing new ways to deliver first-class services to clients and colleagues, drawing on diverse backgrounds and expertise, making it a vibrant and dynamic workplace.

About the role
As a Workflow Coordinator, you will be responsible for coordinating department workflow, and in such capacity perform intake of document production work; clarifying instructions; negotiating deadlines; communicating status of jobs; maintaining the ServiceNow job ticketing log; distributing work to Analysts, Specialists, Proofreaders, and temporary staff; and assuring that deadlines are met

Other key responsibilities include:

Estimating job duration and difficulty and negotiate deadlines for projects to assure that agreedupon deadlines are achievable.
Ensuring accurate and timely completion of assignments and responding to inquiries from customers.
Communicating with Department staff to ensure that they are on track to meet their deadlines.

About you

Join our team if you:

Exhibit the ability to understand intricacies of documents and work requests, and leverage that ability into accurate estimation of job duration.
Display the ability to analyse/troubleshoot issues and implement appropriate solutions.
Are able to evaluate a variety of factors to accurately ensure that demand for departmental services does not exceed capacity to deliver.
Have excellent customer service/communication skills.
Are a team player.

And have:

Experience working as a Document Support or Word Processing Coordinator or Lead Operator at a professional services organization.
Experience working as a document production specialist at a professional services organization.

We encourage you to apply

Health insurance as well as group income protection and life assurance
A pension plan
Wellness programs
Employee discounts
And more

Latham & Watkins is an Equal Opportunity Employer.

Our commitment to diversity, equal opportunity and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms.

Latham & Watkins' lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages.

Our diversity makes us who we are.

What sets Latham & Watkins apart is our commitment to our pro bono work and sustainability initiatives.

Latham's dedication to pro bono work is a source of pride and reflects a fundamental part of the firm's culture.

For more information about our pro bono work, please click here.

Latham & Watkins is committed to supporting the long-term sustainability of the environment, you can find more information on our sustainability programs by visiting our Latham Sustainability webpage.

#LI-SR1 #LI-Hybrid

Job Location

Manchester, Manchester, United Kingdom

Department

Global Document Services

Position Type

Full-Time/Regular