Field Service Administrator - Garforth, United Kingdom - GDS Technologies Ltd

GDS Technologies Ltd

Verified Company

Garforth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Working schedule:
Monday to Friday hours per week).

Progression:

This is a growing company which offers real long-term career potential and the opportunity to develop skills and progress to a higher position.

About the role:

Provide support to the Field Service Manager
Provide support to Field Service Technicians with information, changes and rescheduling
Schedule monthly routine service visits, including adhoc visits, with the ability to review and make changes where or when necessary. Achieving maximum planning efficiency.
Use CRM to generate daily service reports, prepare and upload RAMS, add detailed and accurate information for meticulous record keeping.
Ensuring accuracy of servicerelated documentation, including but not limited to processing service orders and invoices.
Schedule training for technicians
Maintain stock availability, ensuring all parts and equipment available for each task scheduled.
Document and maintain service department processes.
Liaise with all departments across the Company.
Creating agenda for service meeting and recording of minutes.

Benefits:

Competitive pension contributions
23 days annual leave (excl. bank holidays)
Opportunities for growth and development
Excellent, free onsite parking
Paid course fees where applicable
Competitive salary package reviewed annually + Christmas gift(s)
Good transport networks and easy access to motorway

About you:

Essential qualifications and experience:

Experience in a similar role, providing administration support to a field service team
Strong skills with Microsoft Office, in particular Outlook, Excel, with experience using Microsoft Dynamics CRM; in addition, some knowledge of Sage 50/200 would be beneficial.
Able to work under pressure to meet tight deadlines.
Excellent organisational and time management skills
Detail oriented, methodical, and focused.
Excellent customer service skills
Good geographical knowledge an advantage

Desirable:

Experience within the gas detection industry or closely related discipline e.g., a manufacturing environment

Personal Qualities:

Selfmotivated with a 'can do' attitude
Good communication skills
Meticulous, with excellent attention to detail
Ability to follow instructions
Ability to work as part of a team
Ability to prioritize workload

About Us:

Statistics:

The average length of service for GDS employees is currently 11.9 years
54% of GDS employees have worked here for over 10 years

For over 30 years, GDS Technologies Ltd has led the way in the design, development, and manufacture of fixed gas detection equipment.

The company's diverse product range and ability to manufacture bespoke projects, means we can offer solutions which serve a broad range of sectors and markets, including education, car parking and the oil and gas industry.

In addition, we operate in wide range of potentially hazardous environments.

Our manufacturing facilities are ideally positioned for ease of distribution in both local and worldwide markets, whilst our friendly personnel make every effort to assist our distributors and customer ensuring speedy dispatch of all our products.

Not only can the company design and manufacture, we can also offer the complete gas detection package, from site surveys through to training, certification and project handover.

To support our first-class service and products, we take care to select the best people for our business and then invest in our employees to provide excellent opportunities for their future career development.

Salary:
£20,000.00-£24,000.00 per year

Benefits: