On Street Bike Operative-lch London Cycle Hire - Serco Plc

Serco Plc

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Battery Swap Operative

Location:
London, N1 9PT

Contract Type:
Full Time

Working Hours: 40 hours per week, 4 days on 4 days off (though can change)

Salary:
£ per annum + excellent benefits

London Cycle Hire, or Santander Cycles, is the largest cycle hire scheme in the UK and regularly records over 1 million hires a month.

The Scheme is available 24/7, 365 days a year. We operate more than 12,300 bikes, 600 eBikes and over 800 bike docking stations across London. We help Londoners get around quickly and easily in the most environmentally friendly way possible.

The scheme recently expanded to Southwest London so now you can saddle up anywhere from Shepherds Bush to Canary Wharf and Wandsworth Town to Camden Town.

As the Battery Swap Operative your key responsibility is being on-street swapping batteries to support our new eBike fleet to ensure our customers get where they want to go.

You will be travelling around London on our new eCargo Bikes and using our new eVans (driving license holders). All eCargo Bike training will be provided and if successful will receive a professional qualification in eCargo Bike riding.

You will be the public face of Serco's London Cycle Hire team in the community, representing the business in a very positive way and interacting with members of the public in a friendly and approachable manner

Other responsibilities where required include:

Supporting Cycle Hire Hubs, when necessary, across the scheme during morning & evening peaks
Transporting eBike batteries in eVans and eCargo Bikes across the city
Completing mobile triage of Cycle Hire fleet across the scheme
Collection of abandoned and damage bicycles as requested by the Control Centre
Providing assistance to the workshop on an adhoc basis to support workshop operations

You will be a confident cyclist who is physically capable to keep up with demand on-street and due to the mobility part of the role it's desirable that you hold a driving license, so please make sure this is visible on your CV when applying.

You won't be doing this alone either.

Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as On Street and Redistribution Operatives who now hold Team Leader, Operations Manager and Contract Manager titles.

What do I need to do the role?

We are dedicated to the ongoing development and career progression of our Multi-Skilled Operatives, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications.

These include, but are not limited to, Health & Safety courses, Team Leader and Management training and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.

To be considered for this role it's desirable that you hold a driving licence of more than a year due to driving the eVans, so please make sure this is clearly visible on your CV.

Previous experience of working within the Micromobilty sector is not essential as we will provide any additional training you may need.

Why Serco

Meaningful and vital work:
The nature of our business means you will do interesting work that matters - delivering essential services that touch people's live

Great people:
We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.

What we offer

Free Cycle Hire membership worth up to £120
Up to 6% contributory pension scheme

Serco discounts which include cinema, merlin entertainment, online shopping discounts and discounts on mobile phone plans and leisure centre memberships.

Interesting, varied, and enjoyable work
A company that recognises your contribution

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.

We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).

Please contact our recruitment team directly on to discuss.