Dental Treatment Co-ordinator - Birmingham, United Kingdom - ORA Dental

Description

About us

We are a luxury private dental clinic offering high-end bespoke treatment plans for patients across the entire dental sector and speciality service.

We are a purpose built centre with no expense spared in developing a unique, quality and patient centric dental practice.

Job Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Treatment Coordinator. As a Treatment Coordinator, you will play a crucial role in managing the treatment process for our dental clinic. This position requires strong interpersonal skills, financial management abilities, and the ability to supervise and coordinate treatment plans.


Responsibilities:

- working through the new patient lead generation system and contact prospective patients and get them booked in.
- have a strong enough understanding of possible dental treatments, costs and process to educate a prospective patient and advise them of their proposed treatment journey

• Manage the treatment process for our patients, ensuring efficient and effective delivery of care
• Coordinate appointments and treatment schedules for patients
• Communicate with clients regarding treatment plans, costs, and payment options
• Provide exceptional customer service by addressing client inquiries and concerns
• Collaborate with dentists and other staff members to ensure seamless coordination of treatments
• Oversee the financial aspects of treatment plans, including billing, insurance claims, and payment collection
• Supervise and train support staff in treatment coordination procedures
• Maintain accurate records of treatments, appointments, and client communications

Skills:

• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Excellent interpersonal and communication skills to effectively interact with clients and staff members
• Proficient in financial management, including billing and insurance claims processing
• Ability to supervise and coordinate treatment plans for optimal patient care
• Knowledge of dental procedures and terminology is preferred

We offer competitive compensation based on experience.


Salary:
£28,000.00-£40,000.00 per year


Benefits:

• Free parking
• Onsite parking
• Profit sharing

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Tips
• Yearly bonus

Experience:

Medical Practice Management: 1 year (preferred)
Dental Practice Management: 1 year (preferred)

• Dental nurse: 1 year (preferred)

Work Location:
In person

Expected start date: 01/05/2024