Quality Assurance Specialist - Sevenoaks District, United Kingdom - Noble Partnerships
Description
Quality Assurance Specialist
Salary £28,000 - £30,0000
Location Sevenoaks
Driving licence required for office location.
The Quality Assurance Specialist will work across the key operational functions to ensure that all processes are being handled according to agreed practices and ensure fair customer outcomes are met while balancing the business's commercial needs.
We are looking for someone who has experience of undertaking quality assurance checks and reviews and is comfortable documenting and reporting findings to feed back to Seniors within the business.
The successful QA specialist will perform the following duties, but will not be limited to:
- Undertake a variety of monthly reviews of internal processes, producing reports to evidence trends and achievement
- Identify opportunities for improvements and insights to help identify good practices or areas for improvement
- Work with the management team to define the requirements of future reviews and checks across operational processes
- Identify opportunities for improvements to processes/controls that ensure that the operation remains fit for purpose in the context of governance and oversight
- Hold regular coaching sessions (individual and peer)
- Develop inhouse training for all new operations starters and provide ongoing refresher training where required
- Develop relationships with other audit teams/compliance etc to ensure that learnings can be shared to help ensure the operational areas meet current and future legal/regulatory requirements
Salary:
£28,000.00-£30,000.00 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Work Location:
In person
More jobs from Noble Partnerships
-
Sales Assistant
Royal Tunbridge Wells, United Kingdom - 3 weeks ago
-
Customer Complaints Advisor
Sevenoaks District, United Kingdom - 6 days ago
-
Customer Service Administrator
Sevenoaks, United Kingdom - 3 days ago
-
Customer Support Adviser
Sevenoaks District, United Kingdom - 1 week ago
-
Credit Controller
Sevenoaks, United Kingdom - 3 weeks ago
-
Insurance Handler
Grays, United Kingdom - 1 week ago