Operations Officer - London, United Kingdom - TPXimpact

TPXimpact

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role:

Reporting to the Delivery & Operations Director, the Operations Officer is a pivotal role ensuring we have efficient processes & systems in place to support the production of accurate and timely data which is critical to the successful running of our business.

This role description is not inflexible but is an outline and account of the main duties and capabilities.

The role holder should, however, carry out any other reasonable duties commensurate with the role, as the needs of the company require.

Responsibilities

Gmail, Harvest, Slack, Miro (any other required systems) set up
Add team time off to Forecast weekly via HiBob
Ensuring projects are accurately setup in Harvest in line with agreed Statements of Work
Ensuring accuracy of data inputted into Harvest i.e. cost rates and billable rates are regularly checked
Maintaining an accurate record of the contractor and staff tracker
Liaise with contractors on required information to draw up contracts for sign off
File signed contracts alongside ID/checks/insurance details appropriately
Provide regular check ins / be the main point of contract for contractor queries
Liaise with contractors on any time off/annual leave required, updating Forecast as required
Ensure all staff and contractors timesheets are in and checked by day 1/2 to ensure flash figures by day
Work with capability leads & operational leads to ensure timesheets are completed on time and are accurate (to include contractors)
Project operations around staff travel (trainline, hotels, flights), expenses, incentives etc. Staff / office admin to include gift purchasing, events, conferences and personal development courses

About You:

Essential Experience

Excellent interpersonal skills with ability to communicate effectively at all levels
Ability to manage and coordinate associated management systems
Ability to work on own initiative
Fast learner
Excellent written and verbal communication skills
Previous client facing experience is desirable
Ability to recognise and implement required changes to systems and procedures

About Us:

People-Powered Transformation
We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet.

Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we're creating sustainable solutions ready for an ever-evolving world.

At the heart of TPXimpact, we're collaborative and empathetic.

We're a team of passionate people who care deeply about the work we do and the impact we have in the world.

We know that change happens through people, with people and for people. That's why we believe in people-powered transformation.

Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.

Benefits Include:

30 days holiday + bank holidays
2 volunteer days for causes that you are passionate about
Working from home allowance
Maternity/paternity 6 months Maternity Leave, 3 months Paternity Leave
Life assurance
Employer pension contribution of 5%
Health cash plan
Personal learning and development budget
Employee Assistance Programme
Access to equity in the business through a Share Incentive Plan
Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
Financial advice
Health assessments

About TPXimpact - Consultancy
We drive fundamental change in approaches to product and service development, delivery and technology.

Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term.

Our focus is sustainable change, always delivered with positive impact.