Rtt Pathway Coordinator Team Leader - London, United Kingdom - Lewisham and Greenwich NHS Trust

Lewisham and Greenwich NHS Trust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for an enthusiastic individual who is passionate about delivering exceptional patient care and improving systems and processes., to help lead the RTT Pathway CoordinatorTeam.

This is a new post that will work closely with the Performance and Operational Teams to support delivery of the Trust's elective performance priorities.

You must have a thorough understanding of national and local rules relating to referral to treatment (RTT) pathways.

Expectations of the role are:

To provide effective line management of the Trust Central Validation Team.
Provide professional and technical RTT support to Patient Pathway Coordinators.
To use your expert knowledge to train and support other members of Trust staff, including medical secretaries, clinic receptionists and waiting list Coordinators.
To ensure effective liaison between all members of the Trust in relation to 18week pathways and processes as required.
To be an expert in national and local policy for the management of elective patient pathways.
Responsible for carrying out various audits ensuring excellent data quality is maintained.
To produce and present reports and analysis as required.

Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley.

With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham.

We also provide some services at Queen Mary's Hospital in Sidcup.

As an organisation, we've made significant improvements for patients and staff in the last two and-a-half years.

This is reflected in our most recent Care Quality Commission (CQC) inspection (from February 2020), which found improvements across the organisation and gave us an improved rating of "Good" in the Well-Led and Effective domains, in addition to the rating of "Good" that we had already achieved in the Caring domain.

Our staff culture change programme has been key to the Trust's improvement journey, as we've stabilised our workforce by reducing vacancy rates and improving staff retention.

We've also significantly increased the representation of minority ethnic leaders across our clinical and corporate teams.

This is a new post that has been created to support and maintain the National 18 Week Referral to Treatment (RTT) targets.

The post will manage and support the Validation Team and Patient Pathway Coordinators.

The post holder will be responsible for the coordination and management of the workload of the 18 Week Validation Team, and will ensure that all staff have robust, consistent and effective administrative processes.

The post holder will also review and reallocate the workload of the team to ensure that the teams are appropriately supported.

They will be responsible for developing maximum accuracy, productivity and efficiency and lead on continual service improvement. The post holder will work closely with the Performance and Operational teams to ensure key performance indicators are met.

The post holder will lead and manage the day to day workload of the 18 Week Pathway Team, providing direction and guidance as necessary and ensuring their training and development is up to date.

The post holder will also have their own Validation workload, but will be the first point of contact for all queries from stakeholders including clinicians / GPs / other Trust colleagues, and will analyse and resolve all complex patient pathway queries.

The post holder will work closely with the Clinical Prioritisation and RTT Project Lead to ensure all processes relating to validation of patient pathways and RTT tracking are continually reviewed in order to provide an excellent service to patients and the services.