Head of Product - London, United Kingdom - Capita

Capita

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As Head of Product for Capita One Housing, you will have a crucial role in steering the vision, strategy, and execution of our product lineup.

You'll be in charge of leading a team of product managers and business analysts, working closely with various teams to deliver cutting-edge software solutions.

This position calls for a strategic thinker, an outstanding communicator, and a forward-thinking leader who can navigate complex challenges while keeping the focus on delivering value to our customers.

Job Title:

Head of Product (Housing)

We are seeking a Head of Product for a Homebased role at Capita

As Head of Product for Capita One Housing, you will have a crucial role in steering the vision, strategy, and execution of our product lineup.

You'll be in charge of leading a team of product managers and business analysts, working closely with various teams to deliver cutting-edge software solutions.

Responsibilities:

Curate and Prioritize Product Backlog: Maintain a prioritized product backlog for the One Housing suite of products, ensuring alignment with strategic objectives and customer needs.
Governance and Process Enhancement: Implement and enhance governance processes for product requirements management within the assigned product area, continuously improving them over time to optimize efficiency and effectiveness.
Collaborative Roadmap Development: Collaborate with product and development teams to support and develop product roadmaps, fostering alignment and shared vision across stakeholders.
Scope Accountability: Take accountability for the scope delivered by the product team activities within the assigned product area, ensuring adherence to timelines and quality standards.
Stakeholder Liaison and Strategy Alignment: Act as the 'voice' of the product team for housing, maintaining ongoing communication with business stakeholders and customers to align product strategy and project priorities.
Transparency and Dependency Management: Ensure full transparency on the product team's activities within the assigned product area, facilitating awareness among relevant stakeholders of status and dependencies.
Risk/Issue Identification and Resolution: Identify and address risks or issues related to the product backlog, serving as an escalation point for housing product issues and driving resolution.
Customer Engagement and Expectation Management: Engage with Capita's customers as needed, assisting business stakeholders in understanding and managing customer expectations effectively.
Coach and Mentorship: Provide coaching and mentorship to new team members, fostering their growth and development within the product team.
Functional Integrity Maintenance: Ensure the functional integrity of the product is maintained across the product portfolio, addressing any gaps or inconsistencies as needed.
Issue Prioritization and Remediation: Work with appropriate stakeholders to understand and prioritize customer concerns on the product, implementing necessary remediation activities to address them effectively.
Strategic Planning and Analysis: Plan and implement strategies to support business and user needs, analyzing trends and data to drive continuous improvement in business performance.
Stakeholder Relationship Building: Cultivate strong relationships with teams and internal stakeholders to facilitate effective collaboration, adeptly articulating and presenting software concepts to senior stakeholders.
Communication Synergy: Simplify communication to ensure synergy between teams across the business, fostering clarity and alignment in objectives and strategies.
Quality Improvement Guidance: Provide guidance and feedback on improving the quality of the product development process, ensuring changes result in positive customer outcomes.
Continuous Improvement Advocacy: Sponsor initiatives for continuous improvement, drawing inspiration from global and industry best practices to enhance product development processes and outcomes.
Sector Representation: Represent Capita One Housing across the sector, including participation in events and engagements to promote the organization and its offerings.
Resource Optimization and Wellbeing: Ensure optimal loading and efficient utilization of resources, while prioritizing people's wellbeing in all planning and execution activities.
Recognition and Morale Enhancement: Ensure recognition and rewards are appropriate to improve team morale, fostering a positive and supportive work environment conducive to high performance.