Sanctuary Support Worker - Swansea, United Kingdom - Hafal

Hafal
Hafal
Verified Company
Swansea, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
The Sanctuary Support Worker will form part of a team providing recovery focussed, compassionate,
dynamic mental health related support to clients accessing Adferiad Recovery's Swansea Sanctuary
Service.

**Responsibilities: - Provide direct support to individuals suffering with various levels of mental illness accessing

the Sanctuary.

  • Facilitate practical interventions such as meals, beverages, washing facilities, emergency
clothing etc.

  • Identify appropriate services and resources based on the individual's presenting needs and
make appropriate referrals and or signposting.

  • Encourage and support clients to access appropriate services and resources as required.
  • Ensure all individuals accessing the Sanctuary are assisted in line with Adferiad Recovery's
Recovery Plan.

  • Provide an out of hours, nonaccommodationbased service offering support between the
hours of 18:00 to 03:00, 7 days per week, 365 days per year.

  • Support the needs of adults (aged over 17 years and 9 months) who are in, at the risk of, or at
the point of a social/emotional crisis within the Swansea Bay University Health Board area.

  • Enable individuals to selfmanage and find their own solutions to their own crisis in a non
- judgemental, empathetic, and respectful way.

  • Provide somewhere to turn to for people (and those who have relationships with those)
experiencing social/emotional crisis, anxiety, panic attacks, depression and/or having suicidal
thoughts.

  • Provide a safe space for individuals to deescalate and be supported in a relaxed, welcoming
environment either in a 1-1 setting or an informal group/social setting.

  • Facilitate a communal area where individuals can relax, engage in activities, read a book etc.
either on their own or in the company of others.

  • Provide 11 support sessions focusing on the presenting cause to help the individual find a
way to recover/de-escalate from their immediate cause of crisis.

  • Support individuals in developing a shortterm recovery plan for the proceeding
hours/days/weeks.

  • Develop an individual's resilience through techniques to better selfmanage their crisis.
  • Liaise where appropriate with relevant persons/organisations where individuals can receive
further interventions if needed after the point of de-escalation.

  • Contribute to monitoring and evaluation processes to ensure the service is effective,
accountable, and able to promptly identify concerns, taking advice and action to swiftly
address them.

  • Transporting clients accessing the Sanctuary as appropriate.
  • Participate in the oncall rota which includes weekends and public holidays.
  • Ensure corporate policies, procedures and processes are always followed and adhered to.
  • Ensuring service user feedback in the form of compliment, comments and complaints are
encouraged and recorded appropriately.

  • Encourage membership of Hafal
  • To have commitment to and demonstrate an undertaking of equality of opportunity and its
relevance to different sectors within the community.

  • Must demonstrate empathy towards Adferiad Recovery's beneficiaries.
  • To carry out all other tasks commensurate with the role.

This list of duties is not exhaustive and serves only to highlight the main requirements of

the post holder. The line manager may stipulate other reasonable requirements and

projects commensurate with the general profile and grade of the post. The job

Essential Desirable

Method of

Assessment
**Qualifications: There are no specific qualifications needed for
this role, however any of the following
qualifications would demonstrate appropriate

competence for the post:

  • NVQ competencies
in Health & Social
Level - Accredited Peer

Support Worker
training

  • Mental Health
First Aid
Safeguarding
(Adults) Level 2
Application

**Experience: - Previous experience of one of the following:

  • Experience of providing care and support
services to people with serious mental
illness.

  • Experience of providing care and support
services within a social care setting.

  • Lived experience of mental health.
  • Significant experience of caring for
- someone using mental health services.
  • Previous experience or knowledge of
  • Mental Health
Crisis Interventions.
  • Previous experience of working within
multi-disciplinary settings.

  • Experience of using a range of self
- management or recovery tools and
technique.

  • Experience of providing
de-escalation techniques

Application
Interview

**Skills: - Must have excellent communication skills

(written, verbal and non-verbal).

  • Must have well developed interpersonal
skills and the ability to relate to service
users in a non-judgemental manner.

  • Must be able to work evenings, weekends,
and unsocial hours in line with service
requirements.

  • Ability to work flexibly and adapt to change.
  • Must be proficient in all Microsoft
packages; a good level of general IT skills is
essential.

  • Welsh language skills
desirable
Application
Interview

  • Must be abl
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