Technical Support Specialist - Knutsford - Rise Technical Recruitment Limited

    Rise Technical Recruitment Limited
    Rise Technical Recruitment Limited Knutsford

    2 days ago

    Rise Technical Recruitment Limited background
    Description

    Technical Support Specialist / Engineer (Software)

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    We are seeking a highly motivated and ambitious Technical Support Specialist/Engineer to join our team.

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    Your role will involve providing technical support to customers via various communication channels, including phone, email, and chat. You will be the primary point of contact for customers experiencing issues with our software solutions.

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    You will be responsible for troubleshooting and resolving complex technical issues, as well as escalating critical issues to senior engineers when necessary.

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    To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

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    The ideal candidate will have a strong understanding of software development principles and practices, as well as experience working with a variety of technologies and platforms.

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    In return for your hard work and dedication, you will receive:

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    • A competitive salary range of £30,000 - £38,500
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    • Specialist industry training to enhance your skills and knowledge
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    • Career progression opportunities within the company
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    • Lifelong learning and professional development
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    • Enhanced pension scheme
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    • 33 days holiday per year, plus bank holidays
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    • Medical insurance
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    • Life insurance
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    We offer a dynamic and supportive work environment, with opportunities to work on challenging projects and collaborate with a talented team of professionals.

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    This is an excellent opportunity for someone looking to develop their career in software engineering and technical support. If you are a driven and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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