Booking Co-ordinator - Derby, United Kingdom - University Hospitals of Derby and Burton NHS Foundation Trust

University Hospitals of Derby and Burton NHS Foundation Trust

Verified Company

Derby, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An opportunity has arisen for a flexible and motivated individual to join the Elective Procedure Unit on Ward 202 at the Royal Derby Hospital.

You will act as the point of contact for patients and clinical staff, be responsible for booking in patients for a wide range of procedures and handle their discharge and follow up arrangements.

You will have the opportunity to work in a fast paced and exciting team, where you will have exposure to all divisions and specialities that come through EPU.

Responsibilities of this role cover a wide range of administration and clerical duties including clinic preparation, waiting list management, appointment scheduling, reception duties and answering telephone queries.

Therefore, a flexible approach to workload is required.

You must be a confident communicator with the ability to liaise with clinicians, clinical staff and patients. Essential qualities include strong organisational and time management skills with the ability to multi-task and work under pressure.

Flexibility is essential as you will be required to work in different areas of the department in order to meet the service needs.

You will also need to be proficient in IT and an understanding of the Trust's clinical systems such as Lorenzo and Ormis would be desired.

Closing Date: 10 August 2023

Interview Date: 23 August 2023

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

Development opportunities, including both professional and leadership development
Ongoing support through every step of the way from recruitment to when you join our team and beyond.
A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

We see on average 4810 OP appointments per day.
We are the 4th busiest Trauma & Orthopaedic outpatients department in England an average of 2077 per week.
An average of 1115 patients are seen in A&Es across our network every day 3rd largest in the country.
Our hospitals admit an average of 195 emergency patients daily.
Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
We are one of only 7 Trusts nationally with more than 50 operating theatres.
We carry out more than 140 elective procedures each working day.