Support Services Coordinator/administrator Ftc 6 - Leeds, United Kingdom - Freedom Group

Freedom Group

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently recruiting for a Support Services Coordinator / Administrator to be based from our Leeds office, LS12 with parking on site.

This role is a 6 month Fixed Term Contract.

Responsibilities:

You will:

Log into the customer lines to receive incoming calls and make outgoing phone calls, liaising with customers to provide them with regular updates
Carry out daily monitoring of all outstanding and overdue reactive/planned preventative maintenance (PPM) and quoted jobs, progressing all calls through to completion.
Allocate reactive/quoted works to engineers and scheduling the work in, ensuring that travel time is minimised where possible.
Instruct subcontractors to carry out reactive callouts, and see the call through to completion
Raise purchase orders (POs) for equipment / materials & ensure the receipting of goods is up to date, and assist with resolving queries.
Obtain relevant order number/instruction for quoted works, ensuring all documentation and customer approvals are attached to the system.
Ensure all relevant documentation/paperwork (eg reports) are attached to each job so it can be invoiced.
Monitor and carry out administration of staff Competencies and Authorisations & Safety Passports, organising training courses ensuring they are recorded and kept up to date.
Set up and monitor new contracts and contract renewals.

Requirements:

You will have:

Prior experience of Service Controller role in M&E or related service businesses.
Desirable but not essential as full training will be given.
Excellent organisation and communication skills.
Good attention to detail.
The ability to work well as part of a team but also using your own initiative to complete tasks.

About Us
We are one of the leading independent engineering and services businesses in the UK.

Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

You will be working as part of a team, we're committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual

Progression is something we value and we'll make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.