Digital Sales Advisor - Norwich, United Kingdom - Thurlow Nunn

Thurlow Nunn

Verified Company

Norwich, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently recruiting a Digital Sales Advisor to join our team in Norwich.

The position is customer service and sales focused, supporting guests through their e-commerce journey using a range of tools to enable the customer to complete their transaction via telephone, online or remotely.

Reporting to the Digital Sales Advisor Team Leader, you will be responsible for dealing with incoming digital Sales leads and then engage with the customer to discuss their requirements.

You will provide information about the vehicle and answers any queries before creating a lead or sale on the internal systems.

Experience in the automotive sector is not required, however we are looking for someone with the willingness to learn new skills, who thrives in a fast-paced environment.

We are looking for the following:

Experience of delivering exceptional customer service
Strong Telesales skills
Process driven and be able to deliver a consistent service to our customers at all times.
Excellent communication skills with the ability to build strong relationships
A team player with the enthusiasm to succeed
Tenacity
A flexible 'can do' attitude
Competence in Microsoft packages

As a family owned business we have strong values.

You will be expected to represent our family values of:
Professional, Trust, Respect, Caring and Together, through your own behaviour, every day.