Virtual / Telephone Counsellor - Remote - London, United Kingdom - Daytime Healthcare Recruitment

Daytime Healthcare Recruitment

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Daytime Healthcare are working with an award-winning provider of Mental Health Services to recruit a permanent full time experienced Telephone/Virtual Counsellor to work from home providing telephonic and virtual counselling to a wide variety of patients.

Permanent Full Time position: 40 hours per week, Mon-Fri

Key Tasks & Responsibilities:

Undertake accurate assessment of risk to self and others, in doing so to correctly manage and escalate any identified risk.
Through supervision and case management to escalate cases where the level of need becomes beyond the scope of your role or more severe in presentation.
Adhere to the service referral protocols. Under supervision signpost unsuitable referrals to the relevant service as necessary.
Deliver a high quality service in line with the BACP code of practice and ethical guidelines.
Counselling qualification Diploma level four or above
Be fully Accredited with BACP (or equivalent registered body
Minimum of two years experience of telephone counselling
Evidence of continues professional development
Work with your team to achieve the best outcomes for your patients.
Ability to work under supervision
Ability to communicate effectively with internal and external customers verbally and in writing
Ability to time manage to meet agreed deadlines in a demanding environment