Office Administrator - Macclesfield, United Kingdom - Meel Group

Meel Group

Verified Company

Macclesfield, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're looking for a proactive and efficient Office Administrator to join our team in Macclesfield.

Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way.

You will need to be consistent in delivering a quality service to our clients.

Responsibilities

Providing customer service to customers, engineers and suppliers.
Arranging appointments for customers in a cost effective and organised manner.
Dealing with queries from customers.
Rescheduling appointments using our job management system, SimPRO.
Logging current jobs onto our job management system/database.
Working with Managers, engineers and Subcontractors to organise and schedule work.
Updating and changing information as the job changes.
Ordering Materials via purchase orders and issuing works orders to subcontractors
Handling calls and communicating between the customers and engineers.
Keeping all activity logged and uptodate in an accurate manner.
Liaising with staff at customer sites keeping them uptodate with progress information.
Working to ensure engineers days are planned maximising productivity & rearranging works where necessary to optimise the engineers route.
Ensuring that engineers are using and updating their job sheets correctly.
Ensuring jobs raised in the job management system are booked in within target.
Typing & sending quotations to customers.
Management of engineers vehicles, booking repairs, MOTs etc.
Logging assets and signing in and out to engineers, keeping up to date records.
Tracking engineers qualification expiry dates and booking training courses.
Adhoc admin duties