Customer Service Advisor - Fareham, United Kingdom - Ridown Group

Ridown Group

Verified Company

Fareham, United Kingdom

1 day ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a customer-centric individual?

Do you enjoy solving problems?

Are you looking for an employer to invest in your career development, as well as reward you for your hard work with bonus', incentives, and fun social events?
If you're nodding your head, then you're exactly who we're looking for

At Onestream, a thriving broadband provider based in Whiteley, we are looking for Customer Service Advisors who can infuse their own unique personality into every customer interaction, so if you have a contagious zest for life and a natural talent for making people's day, we want to hear from you

As a Customer Service Advisor, you'll be the shining star that our customers turn to for help. You'll tackle their queries with a smile, ensuring their journey with us is smooth and stress-free. From updating customer details to answering questions about our services, you'll be the person they need.

At Onestream, we take your career development seriously. We believe in fostering growth through coaching, shadowing, exciting online learning, and external opportunities.

We have an incredible in-house Learning and Development Manager who will support your growth from day one, providing you with the tools and knowledge you need to succeed.

But it's not all work and no play at Onestream.

We know how to have a good time Join us for quarterly events that range from epic karaoke battles to friendly bowling competitions, chef-catered BBQ's, or even a day at the exhilarating Goodwood races.

And if that's not enough, our team lunches and Friday drinks at the on-site bar will keep your spirits high

Oh, did we forget to mention the bonuses? You read that right In addition to a competitive salary, we offer individual, departmental, and company-wide bonuses.

Your hard work will be recognised and rewarded.

The Details
Location - Whiteley, Hampshire (near Fareham), in a modern office with free parking.

Full time hours (part-time also considered hours per week, between the hours of 8am-8pm Monday to Friday plus up to 2 Saturdays per month 10am-4pm - you get the day back in lieu.

Salary - £20,000-£23,500 per year depending on experience PLUS generous uncapped bonuses which take your salary potential to £28,000+ per year.

To be considered you will

Be able to commute to our office in Whiteley (near Lidl, Solent Hotel)
Have experience working in a Customer Service environment (either in person or telephone based)
Have excellent written and verbal communication skills
Have experience using Microsoft Office
Have excellent time management skills
Be comfortable working in a fastpaced environment
Be patient and a good listener
Be a good team player

In return, we can offer you

Extra leave for your birthday
MyTime an additional 12 hours over the year to use for whatever you like (want to come in late? Leave early? Got an appointment? School sports day?)
Accrue extra annual leave for length of service
Referral bonus scheme
Free gym membership and complimentary Myzone Switch heart rate monitor, with team challenges and prizes
Discounts on mobile phones and broadband
Regular all expenses paid group social events
Onsite bar for Friday drinks with the team
Learning & development training to help you to grow
Regular incentives
Amazing opportunities for progression

**Equal Opportunities