Traffic Dispatcher - Aberdeen, United Kingdom - Biffa Waste Services

Biffa Waste Services
Biffa Waste Services
Verified Company
Aberdeen, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Shift pattern
Working any 5 days out of 7days

Shift times to be confirmed.

Full training for the role will be provided.

  • Competitive salary
  • Ongoing career development, training, and coaching because if you don't grow, we don't grow.
  • Generous pension scheme.
  • Medical and dental scheme.
  • Retail and leisure discounts.
  • Holiday and travel discounts.
  • Bike to work scheme.

Requirements:


A quick look at the role.


A fantastic opportunity to be part of the Biffa team in delivering a new recycling venture, which is a first for Scotland and the UK.

Your initial focus will be to support with the recruitment agenda and the opening of new facilities, ahead of the contract launch in August 2023.


The Traffic Dispatcher role will effectively support the day-to-day operations of either a Counting Centre or Bulking Centre through successful allocation of vehicles to ensue best in class service delivery.


The role will also ensure all Health and Safety standards are maintained and ensure that environmental and O Licence compliance is maintained.


As well as the transport activity, the role will allow hands-on activity to support with Employee Engagement, continuous improvement projects and covering items such as productivity and quality of service provision.

A well organised individual with a personable disposition is essential, with admin & call handling experience desirable.


Your core responsibilities.

  • Daily debrief of Biffa drivers assisting with confirmation of work plus dealing with any anomalies/issues.
  • Liaising with client's customer service department to resolve issues including any hazards identified by drivers.
  • Order processing and confirmation + running and clearing daily reports.
  • Administrative tasks and housekeeping.

Here's what we require:


  • Strong knowledge of the local area.
  • Exceptional communication skill with the ability to communicate in writing, on a onetoone basis and via the phone with all levels including management, team members and internal/external customers.
  • Ability to plan, organise and prioritise effectively.
  • Experience of working to strict deadlines in a time critical environment.
  • A willingness to adapt and develop skillsets and knowledge which is determined by the role/business.
  • Computer literate comfortable using business software and Microsoft Office Suite

Benefits

Biffa - we're changing the way people think about waste.
At Biffa, we love working with waste.

Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions.

It's a view that's shared by our 10,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull.


Deposit Return Scheme - A first for Scotland and the UK


Biffa DRS has secured a ten-year contract with Circularity Scotland to operate the collection, counting and recycling of materials, such as plastic bottles and drinks cans, captured through Scotland's pioneering new Deposit Return Scheme (DRS).

This scheme is designed to improve the quality of recyclable materials in the market and reduce littering.

You will be making a real difference to the environment in Scotland and contributing to the circular economy if you are successful in this role.


Dedicated to Diversity


We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn.

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