Transport Shift Manager - England - Newrest

    Newrest
    Newrest England

    4 days ago

    Description

    As a Transport Shift Manager in a high-volumeinflight catering unit, you'll be the driving force behind seamless airsideoperations for some of the world's biggest airlines. You'll coordinate people,vehicles and tight flight schedules making real-time decisions that keepaircraft moving and standards sky-high.

    Reports to: Transport Manager

    Salary: Circa £43,000

    Hours: Shift-based (including early,late, night, weekend and public holidays)

    Benefits

    • Free meals.
    • On-site parking.
    • Life Assurance of two times basic salary.
    • An Income Protection Scheme.
    • Full training and uniform.
    • Employee Assistance Program.
    • Free online health and wellbeing support.
    • Pensions and Income Protection Schemes.
    • Year-round access to virtual GP Service.
    • Employee Discounts (also open to friends and family).
    • 28 days holiday (inclusive of UK Bank Holidays), increasing with lengthof service.

    KeyResponsibilities

    • Leadand motivate airside drivers and transport teams across live shifts, managing the day-to-day operation during the assigned shift, ensuring allscheduled flights are serviced accurately and on time.
    • Manage staffing levels, rotas, and overtime in line with businessrequirements.
    • Ensure all loading, unloading and transport activities are conducted inaccordance with airline specifications, airport regulations and companyprocedures.
    • Monitor shift performance, vehicle utilisation and resource allocationto meet operational demands.
    • Coordinate closely with Production, Airside Operations and manage clientrelations to resolve service issues promptly.
    • Monitorperformance, handle disruptions and problem-solve under pressure.
    • Conduct briefings, audits and incident managementwhen required.
    • Conduct regular vehicle, equipment and documentation checks.
    • Report and investigate accidents, near misses and service failures,implementing corrective actions.
    • Maintain accurate operational records, including driver hours, vehiclemaintenance, and performance reports.
    • Identify opportunities to improve operational efficiency, cost controland service quality.
    • Support the implementation of new technologies, route optimisation toolsand process improvements.

    KeySkills And Attributes

    • Strong leadership and team management skills with experience supervisingmulti-skilled operational teams.
    • Excellent organisational, problem-solving and decision-making abilitiesunder pressure.
    • Good understanding of transport operations within a regulatedenvironment.
    • Effective communication skills across all levels of the organisation and
    • with external partners.
    • High level of diligence and commitment to service quality.
    • Proficient in MS Office and transport management systems (TMS)desirable.

    Experienceand Qualifications

    • Proven experience in a transport or logistics management role, ideallywithin inflight catering, airport, or time-critical service industries.
    • Valid UK driving licence (Category B; Category C or airside drivingpermit advantageous).
    • Knowledge of airside operations and airport security procedurespreferred.
    • IOSH Managing Safely or equivalent health & safety qualificationsare desirable.
    • CPC (Certificate of Professional Competence) in Transport Managementadvantageous.

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