Project Support Officer - Sheffield, United Kingdom - Sheffield Children's NHS Foundation Trust

Sheffield Children's NHS Foundation Trust
Sheffield Children's NHS Foundation Trust
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Sheffield, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen to join the Metabolic Bone team at Sheffield Children's NHS Foundation Trust as a Highly Specialised Service for Severe, Complex and Atypical Osteogenesis Imperfecta (Higher Level) Project Support Officer.


The post holder will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role.

They will share the Trust values and be committed to equality, diversity and inclusion.


The post holder will form part of the team delivering the national-level Highly Specialised Service (HSS) for Severe, and Complex and Atypical Osteogenesis Imperfecta (SCA OI) to patients throughout England and beyond (based at Sheffield Children's Hospital).


Based at Sheffield Children's Hospital, the post-holder will manage data and help monitor the progression of all referrals into the Sheffield service and provide 3 monthly data returns to NHS England (NHSE).

The post-holder will support the Metabolic Bone Team in Sheffield and partners at a national level (Birmingham, Bristol, and London) with regard to database management.

The post-holder will also provide administrative support for the clinicians, and multi-disciplinary team in Sheffield. Other main duties of the role include;
Database management

Administrative support

Communication with patients & families

Communication with other professionals

Policy & service development

Research, development & audit


Sheffield Children's is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.


We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people.

"

Outstanding patient care

Brilliant place to work

Leader in children's health


Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.

We are committed to supporting colleagues from different heritages and lifestyles while at work.

This is supported through the offer we have in place for flexible working and the three equality network groups we have in place.

Colleagues are encouraged to join these groups and request flexible working.

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Duties

Database Design & Management

Design and adapt information systems to meet the specifications of the team and the SCA OI HSS.


Design and maintain a register of all HSS patients referred to the Sheffield team and track their progress exhaustively through the service.

Take responsibility for the operation and maintenance of this system (currently an Access database) at departmental and national service level.

Ensure entry and secure storage of all data relevant to care of individuals within the SCA OI HSS.


Provide analysis and appropriate updates for the quarterly NHSE returns by interrogating the database, interpreting the data, and creating reports.

Back-up the OI database as required.

Provide and receive complex and sensitive information to meet the IT and clinical needs of the HSS.

Interpret data and create reports as appropriate.


Attend meetings and liaise with the other members of the HSS (both in Sheffield and with the other three centres (Great Ormond Street Hospital, Birmingham Children's Hospital, University Hospitals Bristol) to discuss and develop the IT needs of the service.

Work with Medical Directorate staff to manage and implement aspects of database development.

Collection of data from and liaison with Level 1 and Level 2 centres.

Administrative support

Design and modify proforma, for data collection pertaining to SCA OI HSS.

Set up efficient systems to capture the necessary data from clinical referrals as they pass through the service.


Obtain consent from patients and other relevant family members and then request hospital notes, X-rays and test results as directed by the clinical team.

Provide administrative support for educational events set up and run by the Metabolic Bone Team.

Deal with frequent telephone calls and electronic mail.

Frequent concentration required when typing medical documents and sensitive/distressing letters to patients, along with the ability to cope with telephone interruptions.

Undertake occasional light physical work in moving files and stock. Use of VDU equipment for most of the day.

Work as part of an administrative team providing occasional administrative support to cover annual leave and sickness.

Communication with patients and families.

In discussion with the clinical team, contact family members during the referral process to discuss practicalities i
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