Medical Secretary - Brighton, United Kingdom - University Hospitals Sussex NHS Foundation Trust (279)

University Hospitals Sussex NHS Foundation Trust (279)

Verified Company

Brighton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An autonomous responsibility to manage a full clerical administrative and secretarial service to the Consultants and members of the clinic teams.

Time management and prioritising workloads are essential requirements.

To be responsible for dealing with telephone calls from parents/carers/guardians, medical staff, allied healthcare professionals and departments within the Royal Alexandra Childrens Hospital, UH Sussex NHS Trust and other third party healthcare providers.

Using tact, diplomacy, reassurance and discretion exchange verbal and written information with parents/carers/guardians, medical staff, allied healthcare professionals and departments regarding future management.

To assess the nature and urgency of all telephone calls, taking detailed messages and ensuring that the information is passed to the relevant personnel and dealt with at the earliest opportunity.

To maintain office filing systems and storage of information to meet the needs of the service including uploading documents to Panda.

To use UH Sussex Trust Patient Administration System (Careflow) for the retrieval/tracking of patient information/medical records. Provide a complete secretarial service transcribing author dictation utilising a digital dictation voice recognition system.

Assist other team members in times of absence. To manage clinics including making appointments, downloading clinics, setting up and cancelling clinics. To liaise with relevant departments/clinicians regarding the booking of clinical investigations/test appointments for patients.

To access and advise clinicians of clinical test results where appropriate and to ensure where necessary that all results are signed by the appropriate member of the clinical staff.

To assist with locating medical records as required working in collaboration with the Patient Access Clerks, Ward Clerks, allied healthcare professionals and medical records central library for Neonatal services.

Assist in organising on-call rotas and co-ordinating rota changes with clinical staff. To take responsibility for processing petty cash, maintaining stationery stock, organising the purchase of office equipment and stationery.

Act as an authorised signatory for one of the charity funds held by the Unit and write thank you letters for donations to the Unit.

Meet members of the public who wish to donate to the unit and advise accordingly. To attend conferences to provide administrative support as and when required to do so. To undertake surveys and audits as requested.

Support the One Stop Clinic receive and deal with referrals, make appointments, deal with patient enquiries, maintaining up-to-date notes system specifically for this clinic, liaising with midwifery staff involved in its administration.

This clinic needs a particularly sensitive approach as it deals mainly with women who have a history of drug abuse.

Maintaining an up-to-date list of antenatal referrals from obstetrics liaising with neonatal consultants/mums-to-be to arrange antenatal appointments as required, producing baby notes, ensuring notes are filed in maternal notes and any specific requests are acted on.

Maintaining an up-to-date list of HIV mothers and chasing blood results, contacting mums with results, referring for BCG as appropriate.